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CD Version of ToMI

MintyMcGintyMintyMcGinty
edited April 2011 in Shopping or Activation Support
I pre-ordered the game way back when and i remembered they said I'd get the collector's DVD with the game on CD for free. Can I still get that ordered for just the shipping cost?

Comments

  • thesporkmanthesporkman
    edited March 2011
    Yep. Just add it to your cart while logged in to the account you used to buy the game, and there should be no charge other than shipping.

    Edit: If you want to get the deluxe version that comes with the treasure chest and the "feelies" (if that's still available), you'll have to pay something like $15 extra. But if you just want the disc, you just have to pay shipping.
  • MintyMcGintyMintyMcGinty
    edited March 2011
    Well when I log into the account I used to pre-order the game the DVD purchase screen does change to show the Steve Purcell slipcase, but its listed at $99.99 and when I click 'add to cart' nothing happens. It isn't a problem with my computer because it does the same on other computers and when I click the $15 bonus one it adds to cart immediately with no problems.
  • GuruGuru214GuruGuru214
    edited March 2011
    Moving this to the support forum, where it's more likely to be taken care of.
  • Macfly77Macfly77 Moderator
    edited March 2011
    To quote Amy:
    Amy Lukima wrote: »
    I have to manually add those to your cart. Send me an email suppport@telltalegames.com
  • RibsRibs
    edited March 2011
    It's support@telltalegames.com, not suppport, for the record.
  • Macfly77Macfly77 Moderator
    edited March 2011
    Ribs wrote: »
    It's support@telltalegames.com, not suppport, for the record.

    Good catch! Maybe someone should let Amy know. ;)
  • MintyMcGintyMintyMcGinty
    edited March 2011
    Thank you for catching this. I had sent about 3 messages already to 'suppport'.
  • Amy LukimaAmy Lukima
    edited March 2011
    MintyMcGinty wrote: »
    Thank you for catching this. I had sent about 3 messages already to 'suppport'.

    Sorry about that.
  • KezmooKezmoo
    edited April 2011
    Hiya, I'm having the same issue as Minty - preorder, but no disc!

    However, I got the impression that the shipping would also be free for the pre-orders. Is this still the case, or do I now have to pay shipping as well?

    I shall be sending an e-mail to support later about this.
  • Macfly77Macfly77 Moderator
    edited April 2011
    Kezmoo wrote: »
    However, I got the impression that the shipping would also be free for the pre-orders. Is this still the case, or do I now have to pay shipping as well?

    Shipping was never free for pre-orders.
    Sometimes, Telltale has free shipping events (usually with a $50 minimum purchase), but those have nothing to do with pre-orders.
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