Retail version cancelled?

2

Comments

  • edited July 2007
    all the stores I went to were managers and all looked not only online but at HQ and in the main database.. right in front of me! soo yeaa.. no sam & max in sight. I know at one time it was on their main site and such now poof. Soo yeaa idk where Im getting my copy. LOL
  • MelMel
    edited July 2007
    Online, Amazon.com has it in their list.

    You can check Walmart (they gets TAC titles all the time), Target, CompUSA, BestBuy, Frys e.g. Those are all places that I have seen and bought adventure games. I'll bet one or more will have it. :)
  • edited July 2007
    No, but you can blame them for claiming it doesn't exist instead of looking it up -- a simple inventory search would have revealed its presence in the store. They have it in stock, so shouldn't they be trying to help people buy it? Isn't that their job?

    Of course. I'm not defending them, but I can understand why he might think it's nonexistent in general. PC Fighters are a very very rare animal.
  • EmilyEmily Telltale Alumni
    edited July 2007
    When the release gets closer we'll post a list of stores where the game can be found. Maybe we'll make a game out of it and encourage people to send in pictures of Sam & Max sightings on store shelves. :D
  • edited July 2007
    Still this ain't a good thing..I bet a lot of people now think Sam & Max isn't coming out in stores.. I would hope the adventure company would be distibuting to EBgames.. I don't know what its like in the US but in Australia ebgames is basically the only store for games..and where most people buy them..
  • edited July 2007
    I don't know if the calls from EB are automated or not, at least not the one I got. I wasn't around so they left a message on the answering machine. It didn't -sound- like a recorded message, but uh, it was on the answering machine so I suppose it was a recording afterall. :p
  • edited July 2007
    Well Hero1, you can think of it this way. They won't be sitting around waiting for it, and they will be that much happier when they do stumble across the retail release somewhere else. Maybe they'll even get a clue that EB doesn't nescesarily have one?
  • edited July 2007
    yeah.. i'm hoping this release sends a message to lucasarts about "market place realities"
  • edited July 2007
    I'm pretty sure LucasDorks already got the message. :)
  • edited July 2007
    I went to my local GameStop last weekend to reserve the retail version. I informed the clerk about peoples' concerns of receiving phone calls that the retail version was cancelled. He looked it up in the computer and said it was right there in front of him for reserve. I reserved it and then just this Friday, received that infamous phone call.

    Mine was an automated recording, I know because it sounds just like all of the other phone calls I get from GameStop when I reserve something and receive the call to remind me that it's arriving, etc. It went something like "Hello, this is GameStop to remind you of a reserve you have for the game "Sam and Max" for the PC. The retail version has been cancelled, if you would like to get a refund or put your deposit for another game, please go to your nearest GameStop retailer. Thank you for shopping at GameStop. Goodbye." That wasn't it exactly, but it is pretty close to exactly what was said.

    I hope there is some concrete info on what actually is happening, I also wanted to take advantage of the strategy guide pre-order bonus that was to come with the retail release.
  • edited July 2007
    I don't think we can be more concrete than saying that the retail version isn't cancelled :(
  • edited July 2007
    AGAIN.. I cant get this through to you guys who say you cant get through to us.. we are not saying its TOTALLY CANCELED... just EB/GAMESTOP is canceled it with them(being eb/gamestop) I dont trust amazon and dont know of any other stores that take preorders as such so :P Ill just pray I see em on a shelf somewhere when they come out. Or wait for the list M was talking about. Emily do you dislike being called M? If so I shall stop.
  • EmilyEmily Telltale Alumni
    edited July 2007
    Em is fine. M always seems odd to me, but others have done that too, and I guess it sounds exactly the same. Whatever. :D

    FlushingFlash, thanks for the details about your phone call. Dreamcatcher is going to be getting in touch with EB/Gamestop to ask them to change their messaging, so knowing what they're actually saying is a big help!
  • edited July 2007
    Emily wrote: »
    FlushingFlash, thanks for the details about your phone call. Dreamcatcher is going to be getting in touch with EB/Gamestop to ask them to change their messaging, so knowing what they're actually saying is a big help!
    Thanks! I think this is what people have been actually asking for.
    We know it hasn't actually been canceled, but we'd like to know what's going on with GameStop, and I would expect TellTale to be even more interested than we are. There's no telling how many people have received the message who don't frequent these boards.
  • edited July 2007
    Why do you assume we're not interested? We're doing our very best to find out what's going on.
  • edited July 2007
    Whoa - I should have been more specific. I didn't mean to come across as hostile at all.
    All I meant was that if you read back over this thread (and I just did to make sure I hadn't missed anything), the only respose to people's comments about these messages is "It's not canceled," with nothing along the lines of "we're looking into it" or "we're kind of concerned about why this is happening." It was just nice that Emily let us know that Telltale is in contact with someone about the underlying issue. That's all I meant.
  • JakeJake Telltale Alumni
    edited July 2007
    It was just nice that Emily let us know that Telltale is in contact with someone about the underlying issue. That's all I meant.

    Aye :) We're working on it.
  • edited July 2007
    yea im waaay sure they are working on it gamestop is a HUGE distro in NA..

    Soo yeaa :P
  • edited July 2007
    EB/Gamestop is being a real pain in the ass! They just didn't want to have to give out tons of free strategy guides anymore. I bet they thought it wouldn't sell well, so they made that special offer. But then the preorders were selling way better then they expected, so they cancled some of the orders. Naturally they couldn't tell us, "The preorders were selling too well and we were losing money, so we cancled your order because it was too good of a deal.", so they said, "The publisher isn't making it anymore, so your order was canceled.".

    I hope Telltale kicks their butt for doing that! :mad:

    What's up with EB and Gamestop being owned by the same company anyway? Couldn't they make competition with themselves and drive up sales artificially through less then honest means? :/
  • edited July 2007
    Let's not go inventing theories and stating them as fact, because people tend to pick up on them and spread them even though there's no truth to it. This is another one of those cases where a story carries more weight than it should on the Internet, I'm afraid. :(
  • edited July 2007
    Emily wrote: »
    I once went to EB trying to buy the PC port of Shadow of Destiny. The clerk swore up and down that there was no such port, and when I finally got him to look it up he was like "Oh, it says we have it" and joined me at the shelf to try to look for it, but it was nowhere to be found. So then he swore up and down that it must be a mistake in the computer. I finally (after much convincing) got him to look for it in the back -- and lo and behold, there it was. (Multiple copies, in fact.)

    A bit off topic perhaps, but I just wanted to share:
    You know what's strange? I got the same kind of treatment on the EB Store here in Finland. The customer service was nothing like I've ever experienced before - the clerk essentially treated me like an idiot when I said that Puzzle Quest for the Nintendo DS was indeed and truly released in Finland. Since it wasn't on their computer, I was wrong.

    I went to the store across the street and bought the game there.

    I thought EB would change it's policies according to the country, but I guess I was wrong.



    Anyways, the thing I meant to say is that Tabacco's profile text, "with Club Sauce" might confuse people as to not understand that you are indeed a Telltale Team member. I noticed that at least chrono01 didn't realize you were part of Telltale. I sunno - some kind of a clear not might be in order.
    Just trying to be helpful. :)
  • edited July 2007
    I prefer mine with frim-fram sauce, ausen fay and a little chafafa on the side. :p
  • edited July 2007
    I never said my theory was a fact, where did you get that from? I can say whatever I want about anything I want, but I suppose Telltale does own this message board, so you can get upset with me if you want. But I'll just go somewhere else and say my mind there, so it doesn't make a whole lot of difference.
  • EmilyEmily Telltale Alumni
    edited July 2007
    The point is -- and this is very likely related to what has been perceived as our "disinterest" in the subject -- if you say something remotely controversial or interesting on a message board, especially if you're a company employee, it has a weird tendency to end up all over the internet in the form of news.

    There was this one time I wrote a blog about the Wii...

    And this other time Jake made an off-hand comment about trumpets and cherubs...

    It doesn't matter if the person who makes the comment intends it as fact or not. The problem is when it suddenly starts being spread all over the internet as if it were -- which "Sam & Max retail product cancelled!!!1!" has the very good potential to be. So for the time being, we just have to keep reiterating what we KNOW, which is that it's not cancelled.
  • edited July 2007
    Well, yeah, we all know that now. Do you mean we should stop talking about EB/Gamestop?
  • edited July 2007
    Nah hell no .. least I wouldnt. If fans rush to the stores and all of a sudden HQ gets 3000 requests in a week for a game they used to have in the pc. I Totally understand where Em is coming from, been around tons of devs boards and many posts are taken out of context or as fact based when its not :(
    One thing is FOR SURE ... Dreamcather did NOT cancel :P .. gamestop is just a lil late getting home from school on that short bus... (steve looks at watch)... now where is that bus :P

    I think we now could prolly change the topic to read... Gamestop/EB doesnt carry sam & max!? Vs canceled :P might throw newbies off XD
  • edited July 2007
    AdamG wrote: »
    I never said my theory was a fact, where did you get that from? I can say whatever I want about anything I want, but I suppose Telltale does own this message board, so you can get upset with me if you want. But I'll just go somewhere else and say my mind there, so it doesn't make a whole lot of difference.

    I'm sorry if you misunderstood my post as angry. The problem, as you can see now, is that when you post things on the Internet, it's not always obvious what tone was intended by the writer. I didn't mean what I said in an angry way, but you read it as such. Very similarly, when you post things like this, it sounds as if you heard this from Gamestop or were told it by us, and people are likely to take it as fact and run with it:
    AdamG wrote:
    They just didn't want to have to give out tons of free strategy guides anymore. I bet they thought it wouldn't sell well, so they made that special offer. But then the preorders were selling way better then they expected, so they cancled some of the orders. Naturally they couldn't tell us, "The preorders were selling too well and we were losing money, so we cancled your order because it was too good of a deal.", so they said, "The publisher isn't making it anymore, so your order was canceled.".

    I know you don't mean any harm, but if people read things like this and think it's true, and then spread it, it causes problems for us all. No good comes of having misinformation floating around the Internet... It's bad for us, and it's bad for the fans.
  • edited July 2007
    Emily wrote: »
    The point is -- and this is very likely related to what has been perceived as our "disinterest" in the subject -- if you say something remotely controversial or interesting on a message board, especially if you're a company employee, it has a weird tendency to end up all over the internet in the form of news.
    Which is why so few companies these days even bother with the risk of having direct employee-customer contact on forums - and I certainly do appreciate Telltale's involvement in that regard. I know sometimes it's hard to balance "what you want to say" with "what you're allowed to say" (in terms of both the positive and negative). It doesn't hurt that you've apparently got a good crew of articulate individuals with demonstrably temperate dispositions working PR.
  • edited July 2007
    The saddest thing I've done all year was go to a "how to interact with your community" thing at GDC. In hindsight, I should have slept in instead (I got up at 5 to get there in time).
  • MelMel
    edited July 2007
    tabacco wrote: »
    The saddest thing I've done all year was go to a "how to interact with your community" thing at GDC. In hindsight, I should have slept in instead (I got up at 5 to get there in time).

    Is that where they recommended the club sauce?
  • edited July 2007
    Club sauce is always recommended.
  • edited July 2007
    tabacco wrote: »
    Club sauce is always recommended.

    :D:D:D:D
  • edited July 2007
    Any updates for gamestop usa? still seeming odd. Though now ive already preordered elsewhere :P
  • MelMel
    edited July 2007
    The latest blog entry doesn't have it listed.
  • edited July 2007
    yep thats why I reposted, assuming they now know the answer one way or another. Just kinda wondering why atm :P
  • edited July 2007
    It's still not appearing on the EB Games site either.

    The retail version is rated T? I didn't think it was that bad....
  • EmilyEmily Telltale Alumni
    edited July 2007
    All we really know is that EB (US) and Gamestop are currently not on the list of stores carrying it. If that changes, we'll update the list. :)
    The retail version is rated T? I didn't think it was that bad....

    There's some sexual innuendo, alcohol references (i.e. Bosco's truth serum), cigarettes shown in the casino, etc. Apparently that's enough for a Teen rating.
  • edited July 2007
    I know next to nothing about the ESRB, but I was under the impression that just giving a playable character a gun knocked you out of the E rating.

    I remember one of the producers at EA talking about what gave The Sims a T rating instead of E, and she said that the ESRB's biggest objection was that you could make a male sim hit a female sim. At least at the time of the original; I don't know what they had to do with all the new "woohoo" stuff in Sims 2.
  • edited July 2007
    Back to the ESRB thing:
    What is it rated T exactly for? I still think it isn't that bad.
  • edited July 2007
    I believe Emily already gave us what information she could.
    Emily wrote: »
    There's some sexual innuendo, alcohol references (i.e. Bosco's truth serum), cigarettes shown in the casino, etc. Apparently that's enough for a Teen rating.
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