Connection lost while downloading?

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Comments

  • edited October 2012
    Telltale :( ..........................I have been patient , I do not normally speak out but ..................C'mon guys, at least let us know you are working on this, It is very bad practice for the company to treat people like you don't care , you have my money and make me wait even more for each episode, then this with the download crap, I personally will be glad to get the last episode of the series and say .............I'm not buying from you again !
  • edited October 2012
    By completely ignoring the issue speaks poorly of this organization. Does this mean they are clueless on how to fix it or simply do not care to invest any resources to do so?

    I've already paid so not much I can do other than not purchase anything from them in the future.

    Very disappointing!
  • edited October 2012
    I too am having this problem on episode 4. It's unfortunate to see that TellTale has chosen not to respond to this issue on the game support forums. So far the only solution I have seen is something put forth by a community moderator, not a TTG employee - which is disconcerting, because apparently this issue has been happening for months?

    Please address the problem TTG, I don't expect to pay for a product and then only be able to access 3/5ths of it. :eek:
  • DjNDBDjNDB Moderator
    edited October 2012
    Here's a simple workaround for the instant "connection lost" issue.
  • edited October 2012
    the thing is, I shouldn't have to go to a third party for a workaround. Their own product should work, now going on three days after release. I understand if it's a tough fix, but hearing SOME sort of news beyond one statement would be nice.
  • edited October 2012
    As nice as it is to know that I'm not the only one having this problem, it's no less upsetting. Like PDL, I'm not going to download some extra programs just so this thing can work properly.

    If this is a bug, it needs to be addressed. At least let us know that you're aware of the issue, for pity's sake!
  • edited October 2012
    I saw Telltale has been responding to some other posts so waiting for this fix. I emailed support, they said they are working on it.
  • DjNDBDjNDB Moderator
    edited October 2012
    The official patch for the disconnection issue is out now. Restarting the game will download and install it automatically. Afterwards you should be able to download the episodes.
  • edited November 2012
    Me 2 !!!
This discussion has been closed.