Installed Walking Dead Season 2, crash on start-up

edited December 2013 in The Walking Dead

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I get a black screen 2-3 seconds after launching the game either through steam or directly through the .exe.

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  • edited December 2013

    I bought and downloaded it directly through Telltale and had no problems with it. But I might be able to give you some generel help.

    1. Make sure that you have the latest graphic card drivers installed. To do so please click, while Steam is running, on the menu item 'Steam' and then on 'Check for Video Driver Updates...'
      Video Driver Update

    2. Verify the integrity of your game cache. Click with the right mouse button on your game and choose Properties. Then click on the tab 'Local Files' and and on 'Verify Integrity of Game Cache'
      Game Cache Integerity

    3. If both attempts fail, you can try a more general approach. Pres the Windows button and the 'R' button simultaneously on your keyboard a little windows should pop up. Then type 'eventvwr.exe' and press 'OK' to open the Windows Event Viewer.
      Event Viewer

    4. After a little while, it can take up a few minutes. A new windows opens. Please click on the left on 'Custom Views' and then on 'Administrative Events'. After a little while a list appears in the middle of the window. Don't panick it's possible that you see a lot of errors. This is no reason for alarm.

    Now search through the 'Source' tab if you find anything related to Telltale or 'The Walking Dead'. If you find anything then click on it. After that the details appear a little bit under the current section you're in. Google for that error and see if anything pops up.

    Administrative Events

    If nothing of that works. You can try the Steam forums or the technical support forum here with Telltale

    Hope this was of any help

  • I don't know if it is still a problem. But I find this discussion which seems to reflect your problem

This discussion has been closed.