My mac is a Nvidia 320m and 256 Vram 4gb 1067 MHz DDR3 intel core 2 duo …. so it not possible ? so i paid the walking dead season 1 and 2, t… morehe wolf amoung us season 1 AND Game of Thrones for nothing ?? if the walking dead season 3 need those spec im dead…..
I don't understand why there's no information, when the game is going to release for mac via TelltamesGames (not Steam)
I have a Pc as well, but there are many people, who don't have both.
It would be nice, if you can give us further information when the game is going to be released for mac (via TelltaleGames)
or at least tell us when there will be further information
Well, thanks for the info, but it's hard for me to believe that the error, which is detailed in the error message, has anything to do with the minimum systerm requirements.
WHich is all to say, I guess I'll have to as for a refund-- how do I go about that?
@thompst After looking over your Support Tool information, it appears your graphics card is currently running below the minimum system requi… morerements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 256mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either try playing the game on a computer above the minimum system requirements, or contacting Steam Support for further assistance, or a refund request.
Well, thanks for the info, but it's hard for me to believe that the error, which is detailed in the error message, has anything to do with … morethe minimum systerm requirements.
WHich is all to say, I guess I'll have to as for a refund-- how do I go about that?
Right, trying to get a refund through steam.... which means setting up a separate "support account" with them.... then they don't send me the email verification... beginning to get the sinking feeling I've been RIPPED OFF.
Well, thanks for the info, but it's hard for me to believe that the error, which is detailed in the error message, has anything to do with … morethe minimum systerm requirements.
WHich is all to say, I guess I'll have to as for a refund-- how do I go about that?
at least Mike gave you a answer and paid intention for you.. my mac is suppose to run the game and i have this horrible message : Dyld Error Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/Game of Thrones.app/Contents/MacOS/GameApp
Reason: image not found
And TelltaleMike didn't even said a word about it since 24h…
Right, trying to get a refund through steam.... which means setting up a separate "support account" with them.... then they don't send me the email verification... beginning to get the sinking feeling I've been RIPPED OFF.
Yea i have the feeling they don't even give a f*** i bought the game for the release at dec 2. - they said it gets delayed... ok but after the release on steam there is no commend about the release via telltale. I don´t wait much longer till i denounce telltale. Are they kidding? As if it is that hard to answer -.-
Seriously. It's one thing to release it late, it's another to not offer refunds or put out any statements, updates, or apologies, especially… more when they're responding to other comments and messages like the ones in this thread. Really, just a "sorry guys, we're working on it" would be better than nothing! Never buying another Telltale game again; you can gain customers through good games but try not to lose them through bad customer service!
I have forwarded the Crash Log and information you provided along to the team for investigation, unfortunately I do not have an update on the issue at this time.
at least Mike gave you a answer and paid intention for you.. my mac is suppose to run the game and i have this horrible message : Dyld Error… more Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/Game of Thrones.app/Contents/MacOS/GameApp
Reason: image not found
And TelltaleMike didn't even said a word about it since 24h…
So i have to wait… i just hope they are working on the 10.6.8 problem… cause even my best friend have snow leopard and he have the same issue… we can't even log ! we just try to open the damn file ! on steam and here on this website you say snow leopard minimim with Nvidia 320m minimum… I have those spec ! Yet i have this message… Thank you for the ''information''. If you have an update on this issue, can you post it here because there is no way i could do it with opening the file ...
I have forwarded the Crash Log and information you provided along to the team for investigation, unfortunately I do not have an update on the issue at this time.
E-mailed customer support and they refunded me today. Going to buy this on Steam now. For anyone else with my issue, I would suggest to e-mail them and explain the issue.
If you have the same issue as me, Don't buy it on steam ! It's the same problem… if your OS is snow leopard it won't work because the game need /usr/lib/libc++.1.dylib to open the game…
E-mailed customer support and they refunded me today. Going to buy this on Steam now. For anyone else with my issue, I would suggest to e-mail them and explain the issue.
E-mailed customer support and they refunded me today. Going to buy this on Steam now. For anyone else with my issue, I would suggest to e-mail them and explain the issue.
i have been looking TelltaleMike and it's something to do with Framework on 10.6.8, in the file GameApp open with text, you can see below \/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit, That @executable_path/../Frameworks/Breakpad.framework/Versions/A/Breakpad
4‰/usr/lib/libobjc.A.dylib
0A/usr/lib/libc++.1.dylib
THAT'S the Problem ! i'v found it ! on Snow Leopard we don't have Breakpad !! from there i don't know if i can change the executable path to a another that could work.. maybe this information can help the Team
So i have to wait… i just hope they are working on the 10.6.8 problem… cause even my best friend have snow leopard and he have the same issu… moree… we can't even log ! we just try to open the damn file ! on steam and here on this website you say snow leopard minimim with Nvidia 320m minimum… I have those spec ! Yet i have this message… Thank you for the ''information''. If you have an update on this issue, can you post it here because there is no way i could do it with opening the file ...
The Mac version of Game of Thrones is now available to download from our website. Please go to your My Games page by clicking your Avatar at the top right of the page, and click My Games from the drop down menu. Once on your My Games page, click on Game of Thrones, and choose the Mac version from the Download Link drop down bar, and click Download. We thank you for your patience.
The Mac version of Game of Thrones is now available to download from our website. Please go to your My Games page by clicking your Avatar at… more the top right of the page, and click My Games from the drop down menu. Once on your My Games page, click on Game of Thrones, and choose the Mac version from the Download Link drop down bar, and click Download. We thank you for your patience.
i have been looking TelltaleMike and it's something to do with Framework on 10.6.8, in the file GameApp open with text, you can see below \/… moreSystem/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit, That @executable_path/../Frameworks/Breakpad.framework/Versions/A/Breakpad
4‰/usr/lib/libobjc.A.dylib
0A/usr/lib/libc++.1.dylib
THAT'S the Problem ! i'v found it ! on Snow Leopard we don't have Breakpad !! from there i don't know if i can change the executable path to a another that could work.. maybe this information can help the Team
Don't worry, they are working on it ! it's a fixable Issue man. the game is looking for a file that Snow Leopard don't have.. they have to change the path for Framework to another file that we have… i tried my self but i'm not a mac programmer… wait and see.
more than a week and still nothing ! Your team know the problem and there still nothing.. no indication.. I tried so many time to change the Executable path. I tried to compare the GameApp of Game of thrones with the walking dead to see the difference with Text and The Walking Dead don't have any executable path for Breakpad… They use P@executable_path/../Frameworks/phonon.framework/phonon4 /usr/lib/libstdc++.6.dylib4 π/usr/lib/libgcc_s.1.dylib 4}/usr/lib/libSystem.B.dylib 4„/usr/lib/libobjc.A.dylib PLEASE Help me i have been waiting too much… I give you information, give me instruction
Can you please clarify if you were able to play Walking Dead: Season Two, and Wolf Among Us on the same computer that you are experiencing the crash in Game of Thrones?
more than a week and still nothing ! Your team know the problem and there still nothing.. no indication.. I tried so many time to change the… more Executable path. I tried to compare the GameApp of Game of thrones with the walking dead to see the difference with Text and The Walking Dead don't have any executable path for Breakpad… They use P@executable_path/../Frameworks/phonon.framework/phonon4 /usr/lib/libstdc++.6.dylib4 π/usr/lib/libgcc_s.1.dylib 4}/usr/lib/libSystem.B.dylib 4„/usr/lib/libobjc.A.dylib PLEASE Help me i have been waiting too much… I give you information, give me instruction
Yes i already told you that sir, I can Play The Walking Dead Season 1 & 2 , The wolf amoung us, ALL FINE on my mac… That's why i'm worry, i fear that The Walking Dead season 3 will have the same issue as Game of Thrones… So YES the crash is only for Game of Thrones… I told you all i know about the problem… Tried to help you fixing it… The problem is NOT a big deal, but i need instruction for changing the executable path to the one that suppose to work LIKE The Walking Dead And The Wolf Amoung Us. Sorry If i insist but i have the game since 10 Days and i Can't play it...
Can you please clarify if you were able to play Walking Dead: Season Two, and Wolf Among Us on the same computer that you are experiencing the crash in Game of Thrones?
If Telltale games Stop supporting Snow leopard just say so ! don't say minimum system snow leopard but LION 10.7 or Later… cause more i search more i see that /usr/lib/libc++.1.dylib is from Lion or later OS… Snow Leopard use /usr/lib/libstdc++.6.dylib ! it's like you put a ps4 game in a ps3 ! and i heard that Tale From The Borderland have the same problem with snow leopard… It's disgusting cause i played all your games for nothing if you stop supporting my system… if that's the case i'll stop buying your games.. I still have a little hope but i feel we are going in a cercle…
Yes i already told you that sir, I can Play The Walking Dead Season 1 & 2 , The wolf amoung us, ALL FINE on my mac… That's why i'm worry… more, i fear that The Walking Dead season 3 will have the same issue as Game of Thrones… So YES the crash is only for Game of Thrones… I told you all i know about the problem… Tried to help you fixing it… The problem is NOT a big deal, but i need instruction for changing the executable path to the one that suppose to work LIKE The Walking Dead And The Wolf Amoung Us. Sorry If i insist but i have the game since 10 Days and i Can't play it...
If Telltale games Stop supporting Snow leopard just say so ! don't say minimum system snow leopard but LION 10.7 or Later… cause more i sear… morech more i see that /usr/lib/libc++.1.dylib is from Lion or later OS… Snow Leopard use /usr/lib/libstdc++.6.dylib ! it's like you put a ps4 game in a ps3 ! and i heard that Tale From The Borderland have the same problem with snow leopard… It's disgusting cause i played all your games for nothing if you stop supporting my system… if that's the case i'll stop buying your games.. I still have a little hope but i feel we are going in a cercle…
My apologies for the delayed response. We are still looking into the issue. Unfortunately at this time I do not have any updates on the issue. Please note that we are working hard to resolve the issue, and hope to have more information soon.
i hope you will succed, i bought your game on ps3 already… 1 month for playing a small episode… i ll keep waiting because i want to buy the walking dead season 3 for my mac when the game is ready, so please don't forget Snow Leopard it s like you forget Window XP...
My apologies for the delayed response. We are still looking into the issue. Unfortunately at this time I do not have any updates on the issue. Please note that we are working hard to resolve the issue, and hope to have more information soon.
Still nothing ? i feel like you guys are going in cercle… i'v wait too much for nothing… next time you creat a game, just say the real minimum system !
My apologies for the delayed response. We are still looking into the issue. Unfortunately at this time I do not have any updates on the issue. Please note that we are working hard to resolve the issue, and hope to have more information soon.
Comments
I remember, i was so happy when i download the game, then i click and the message of death was there !! waiting for me…..
Please i wait for 24hours now.. still no answer...
I don't understand why there's no information, when the game is going to release for mac via TelltamesGames (not Steam)
I have a Pc as well, but there are many people, who don't have both.
It would be nice, if you can give us further information when the game is going to be released for mac (via TelltaleGames)
or at least tell us when there will be further information
Don't want to pay again for the ps3 version… and the ps3 version from europe is not yet realase…. first time i'm pissed at telltale
Well, thanks for the info, but it's hard for me to believe that the error, which is detailed in the error message, has anything to do with the minimum systerm requirements.
WHich is all to say, I guess I'll have to as for a refund-- how do I go about that?
yes i agree.. i have the minimum system requirement and i have the same error message… but it's true bro your system is too old for the game...
Right, trying to get a refund through steam.... which means setting up a separate "support account" with them.... then they don't send me the email verification... beginning to get the sinking feeling I've been RIPPED OFF.
at least Mike gave you a answer and paid intention for you.. my mac is suppose to run the game and i have this horrible message : Dyld Error Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/Game of Thrones.app/Contents/MacOS/GameApp
Reason: image not found
And TelltaleMike didn't even said a word about it since 24h…
Yea i have the feeling they don't even give a f*** i bought the game for the release at dec 2. - they said it gets delayed... ok but after the release on steam there is no commend about the release via telltale. I don´t wait much longer till i denounce telltale. Are they kidding? As if it is that hard to answer -.-
I have forwarded the Crash Log and information you provided along to the team for investigation, unfortunately I do not have an update on the issue at this time.
So i have to wait… i just hope they are working on the 10.6.8 problem… cause even my best friend have snow leopard and he have the same issue… we can't even log ! we just try to open the damn file ! on steam and here on this website you say snow leopard minimim with Nvidia 320m minimum… I have those spec ! Yet i have this message… Thank you for the ''information''. If you have an update on this issue, can you post it here because there is no way i could do it with opening the file ...
E-mailed customer support and they refunded me today. Going to buy this on Steam now. For anyone else with my issue, I would suggest to e-mail them and explain the issue.
If you have the same issue as me, Don't buy it on steam ! It's the same problem… if your OS is snow leopard it won't work because the game need /usr/lib/libc++.1.dylib to open the game…
How on earth did you get them to respond to you? I've had a ticket open for a week and still not even a first response (beyond the auto-response).
i have been looking TelltaleMike and it's something to do with Framework on 10.6.8, in the file GameApp open with text, you can see below \/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit, That @executable_path/../Frameworks/Breakpad.framework/Versions/A/Breakpad
4‰/usr/lib/libobjc.A.dylib
0A/usr/lib/libc++.1.dylib
THAT'S the Problem ! i'v found it ! on Snow Leopard we don't have Breakpad !! from there i don't know if i can change the executable path to a another that could work.. maybe this information can help the Team
The Mac version of Game of Thrones is now available to download from our website. Please go to your My Games page by clicking your Avatar at the top right of the page, and click My Games from the drop down menu. Once on your My Games page, click on Game of Thrones, and choose the Mac version from the Download Link drop down bar, and click Download. We thank you for your patience.
Still the same Problem !!! Did you read my last message ?
Thank you for providing the extra information, I will pass it along to the team, as it may be useful in resolving the issue, thanks again!
No problem Sir If that can help i'm happy ! If they fix the issue by changing the executable path, please tell me ! Thanks TelltaleMike !
Same problem for me.
Don't worry, they are working on it ! it's a fixable Issue man. the game is looking for a file that Snow Leopard don't have.. they have to change the path for Framework to another file that we have… i tried my self but i'm not a mac programmer… wait and see.
Still no news about a fix ?
more than a week and still nothing ! Your team know the problem and there still nothing.. no indication.. I tried so many time to change the Executable path. I tried to compare the GameApp of Game of thrones with the walking dead to see the difference with Text and The Walking Dead don't have any executable path for Breakpad… They use P@executable_path/../Frameworks/phonon.framework/phonon4 /usr/lib/libstdc++.6.dylib4 π/usr/lib/libgcc_s.1.dylib 4}/usr/lib/libSystem.B.dylib 4„/usr/lib/libobjc.A.dylib PLEASE Help me i have been waiting too much… I give you information, give me instruction
Can you please clarify if you were able to play Walking Dead: Season Two, and Wolf Among Us on the same computer that you are experiencing the crash in Game of Thrones?
Yes i already told you that sir, I can Play The Walking Dead Season 1 & 2 , The wolf amoung us, ALL FINE on my mac… That's why i'm worry, i fear that The Walking Dead season 3 will have the same issue as Game of Thrones… So YES the crash is only for Game of Thrones… I told you all i know about the problem… Tried to help you fixing it… The problem is NOT a big deal, but i need instruction for changing the executable path to the one that suppose to work LIKE The Walking Dead And The Wolf Amoung Us. Sorry If i insist but i have the game since 10 Days and i Can't play it...
If Telltale games Stop supporting Snow leopard just say so ! don't say minimum system snow leopard but LION 10.7 or Later… cause more i search more i see that /usr/lib/libc++.1.dylib is from Lion or later OS… Snow Leopard use /usr/lib/libstdc++.6.dylib ! it's like you put a ps4 game in a ps3 ! and i heard that Tale From The Borderland have the same problem with snow leopard… It's disgusting cause i played all your games for nothing if you stop supporting my system… if that's the case i'll stop buying your games.. I still have a little hope but i feel we are going in a cercle…
So ?? any news about a update ? Are you guys still looking for a uptade or no ?
Still getting Can't Login message
[removed]
My apologies for the delayed response. We are still looking into the issue. Unfortunately at this time I do not have any updates on the issue. Please note that we are working hard to resolve the issue, and hope to have more information soon.
i hope you will succed, i bought your game on ps3 already… 1 month for playing a small episode… i ll keep waiting because i want to buy the walking dead season 3 for my mac when the game is ready, so please don't forget Snow Leopard it s like you forget Window XP...
Still nothing ? i feel like you guys are going in cercle… i'v wait too much for nothing… next time you creat a game, just say the real minimum system !