Clickable Circles Not Appearing on iPad
I just started episode 2 and when you get to search around in the beginning you can't progress because nothing is clickable. I'm playing on an iPad mini 2.
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I just started episode 2 and when you get to search around in the beginning you can't progress because nothing is clickable. I'm playing on an iPad mini 2.
Comments
Thread: error in ios
There are no selectables in game.I am playing it on my ipad air but there is nothing to tap on.
Same for me. I'm on an IPad Air 2.
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I apologize for the inconvenience. Please try fully closing the game app, then re-open the game, and restart the episode and see if you are then able to successfully see the notification circles, and tap them.
If you still experience the issue, please also try closing the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7/8, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.
Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully interact with the environment, and progress in the episode.
Thread: Selectable do not show
Bought the game today, excited was moving about for the first time and noticed that i couldn't move on as the selectable were not showing, anyone else the same?!
Can you please clarify which iOS device you are currently using to play the game, and what iOS version it is currently updated to?
None of these fixes worked.
I have no apps running in the background. Only my wifi is active.
I have plenty of free memory. I've restarted my phone. I've force closed/reopened/restarted the episode FIVE times now.
I'm playing on a 5S. I have the most up to date app of yours and iOS system version. The only thing I haven't done yet is uninstall/reinstall the episode and then try again but I will be absolutely fuming if I waste another 10+ minutes to only progress nowhere in the episode and completely annihilate the magic of your game that is something that is meant to be played in one straight shot and not repeated in any way whatsoever.
My patience is gone. It's incredible how long it took this episode to come out; and only to "make sure it goes perfectly, and work out all dem kinks". Meanwhile - in reality - your QA team wakes up and has a bowl of cornflakes.
Understand where I'm coming from? Because an episode released for any of your games with even half the problems that normally occur is the most farfetched kind of dream I've ever heard in my life.
I'll wait for more people to report this as an issue, and then maybe proper QA/app updating will be under way.
Constantly regret buying a season pass and yet I've done it time and time again. I'll never make this mistake again, because it's just laughable how all this normally pans out.
If you are currently unable to tap on the notification circles, or are unable to see the notification circles at all, can you please clarify what country/region you are currently located in? Also, please try my suggestions I've posted above, and see if you are then able to properly see the notification circles in-game. I will quote my potential solutions below:
Northeastern U.S.
All of your solutions are literally things I stated that I already tried. First big paragraph.
TftB is the only thing open on my phone. My Wifi is on and connected to an extremely strong/reliable signal. I've restarted my phone and given it time to clear its cache.
I just now went through the process of uninstalling/reinstalling the episode. I'm turning my phone off one more time, waiting a few minutes, turning it back on and going through the opening scenes once more.
If nothing proves fruitful I'll pretty much be done with Telltale.
There is a bug in the game,i think.You should look at the game,not the devices.
iPad air 1 and most recent version, 8.2. I have also tried all of your procedures to make the game work, but nothing has worked. I am in Scotland, UK.
This is happening to me too. IPad Air 2. IOS 8.2. U.S.
I did your fix but it didn't work. I uninstalled the episode as well, re-downloaded it.... Nothing.
I have done literally everything you've suggested and anything else possible that could remedy the issue.
I've now gone through these cinematics SEVEN times.
As soon as it gives the first interaction circles, (the one with the Atlas device being picked up off the ground), the following scene where you can control the character is met with the only things I can do being touching the pause button, and walking around. Neither of the other icons for interfaces can be opened.
Look into a fix. My iPhone is fine, lol. Clearly the masses are slowly but surely agreeing.
Thank you all for providing the extra information, I have passed it along to the team for further investigation. I will make sure to update this thread when I have any more information on the subject.
Thank you
For those of you currently experiencing this issue, can you please clarify if you have updated the game application to the latest version? (Version 1.2) If not, please try updating the game app now from the iTunes App Store app on your device, then restart the game and see if you are able to successfully progress past that point in Episode 2.
Thread: iOS episode 2
So I installed episode 2 and it runs fine up until the eye scan part in the begining and then I get no touch prompt or any diouloge. It also changes my settings to minimal automatically. I am using an iPhone 6 so I know that the game runs fine on my system. Does anybody know how to fix this? I have tried uninstalling the episode and reinstalling it. If any body could help it would be appreciated
The 1.2 version was released on 13th of March, so I think most of us already had it installed.
Yeah, I installed the update when it first came out, and this is happening to me too
Installed the day it came out and am still havingb the problem
Mine's updated as well.
I am having this issue as well on iOS. I have the latest version of Tales (1.2). I have iOS 8.2. I am able to start up the game and make dialog choices. I can pick up the smaller of the two pieces of the vault key at the very beginning. Then the computer in the game asks for a retinal scan. At that point I can walk around but i can't select anything. I am not seeing any options to select items or talk to the other two characters. All I can do is walk around. I'm not seeing any circles that indicate I can select things.
Yea, btw, on my first try I couldn't click on anything for the retinal test, but after some time the game proceeded by itself. Then I had to find the source of some beeping noise and that's where I got stuck again as there were no clickable options.
I don't know if this will help in any way.
I've found that if you walk towards the red circle panel (the retinal scanner) the game will progress as normal. Looks like just a bug, I'm on an iPod touch 5.
But what did you do about the general part?
I think it's on a timer. There's a mini dialogue cutscenes if you wait a minute. I was exploring all the way across the room, and teleported there for the dialogue, and then was back to being stuck. I think you were just in front of it by chance, because I just tried standing in front, and it didn't work.
Same. I do think it's on a timer, but I still can't go anywhere
Can you please clarify if your game currently updated to Version 1.2? Also, is this during the freewalk in the Gortys Chamber, where you can freely move Fiona around the room? Please note that we are currently looking into a similar issue where iOS players are stuck in this scene of the episode, and are currently looking further into the root cause of the issue.
Thread: Missing actions for retinal scanner in Ep 2 on iPad Mini 2
Near the beginning in the lab right after the retinal scanner goes online and tells you to please step forward and identify yourself, there are no actions available. Eventually the alarm goes off alerting the General, but unfortunately there are still no actions available. I can move around the room, but nothing has an action. From videos, it seems I'm supposed to be able to tap on the system that says Retinal Scan Required, but it simply doesn't work.
I'm using an iPad Mini 2 with iOS 8.2. I clean restarted the iPad just to make sure, but it made no difference.
A screenshot from the room in front of the retinal scanner is http://i.imgur.com/wMnyee1.jpg after the General alarm goes off. Tapping, two finger tapping, etc. doesn't do anything.
IPad Air 2. IOS 8.2. U.S.
Can't do a damn thing.
Males me wonder if they even bothered to test as the IOS is one of the least buggy platforms to code for.
Thread: Weird glitch on ios
So i started playing tales ep 2 today, and the farthest I can get is up to the retinal scan, because some reason i can't interact with it. Is this because they havent finished ios, and sort of just put a little teaser out there, or is my game glitched.
(Sorry for posting this here and not in support, some reason the post topic button isnt there)
Yeah I'm getting. The same glitch
Same thing is happening to me, disappointing. Hopefully they will fix soon..
Same here, frustrating.
Yes it is 1.2, and yes I can freely movie it around.
In the Support Section, the Post New Discussion button can be found on a Support Board for particular sections. Only the front page of the Support Section doesn't have one.
The ios version is not working, i cant interact with anything please fix this
Thread: ios not working
I cant get past the retinal scanner there is nothing to click on, plz fix this i cant play the game
Same issue
I have an ipad 4 with the same problem, i cant play the game