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S&M S1 not showing up in games list

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Comments

  • CheekyBoincCheekyBoinc
    edited January 2010
    Thanks for fixing it :)
    Will buy all games in your store :P
  • ShazyzangShazyzang
    edited January 2010
    David E wrote: »
    Hi guys, take a look at your games list now; you should see 'em.

    I can't see them...
  • PestilencePestilence
    edited January 2010
    Thanks for the hotfix, works like a charm now :)
  • QlqriQlqri
    edited January 2010
    Can't see my S&M S1 either :/
  • AgemndonAgemndon
    edited January 2010
    lersveen wrote: »
    So, I just bought Sam & Max Season 1 and though I got a confirmation email and it shows up in my list of orders linked to the account, the games are not in my games list.

    Right after checking out, I did get taken to a page with download links for all the episodes, but the serials were just weird symbols and when I looked in my list of games they weren't there.

    Am I supposed to wait for the payment to get through or something? I think I remember other games popping up there instantly.

    Same here. I will send a email too, just to be sure ;)
  • undeadpoolundeadpool
    edited January 2010
    Yeah, I'm in the same boat for the moment--blank serial and no games :(
  • SlimGediSlimGedi
    edited January 2010
    I seem to have the same problem. Bought season 1 of Sam and Max, but I haven't received any download links or serial numbers.

    Thanks a lot in advance for your help!
  • F3RF3R
    edited January 2010
    Ok now the seasson 1 appears into my games, but now i have another problem.

    attachment.php?attachmentid=1123&stc=1&d=1264871955

    No matter if i use telltale Log In or Serial Number Unlock, i always get the same error.

    I have no problems with my connection, is there any especific port i must open? (Im think not but ...) im conecting through a modem router, or is just a problem in TTG?

    Ok thanks a lot for for the support!

    PD Sorry about my English ... its rusty.
    Greetings from Argentina!!

    PD i also send a Manual Unlock Request to TTG Support.
  • jolieojolieo
    edited January 2010
    Just wanted to say a huge thank you for getting the serial numbers to work. :)
  • DjNDBDjNDB Moderator
    edited January 2010
    F3R wrote: »
    I have no problems with my connection, is there any especific port i must open? (Im think not but ...) im conecting through a modem router, or is just a problem in TTG?

    Do you have the latest Internet Explorer installed (The launcher depends on it) and is it able to open http://www.telltalegames.com ?
  • undeadpoolundeadpool
    edited January 2010
    Mine's all fixed up!! Thank you so much!
  • F3RF3R
    edited January 2010
    DjNDB wrote: »
    Do you have the latest Internet Explorer installed (The launcher depends on it) and is it able to open http://www.telltalegames.com ?

    Yeap ... so strange ... i also send a request for Manual Unlock code, so i wait till TTG send me that code ...

    Tanks anyway for your time bro ...

    ajaj again (just in case) sorry about my english. :)

    Saludos!!!!
  • OzfanOzfan
    edited January 2010
    I am having the same problem no links and no serial numbers.

    Have had one response, thanks Bonnie, but it didn't fix the problem.

    I have lodged back under the issue number but have not even had an automated response to confirm receipt of my continuing problem.

    Would love to get playing but unfortunately not happening.
  • urnammaurnamma
    edited January 2010
    I also have the here discussed problem with sam&max season1
  • AgemndonAgemndon
    edited January 2010
    Well, now it works!
    Thank you!
  • Digi7alS3lfDigi7alS3lf
    edited February 2010
    I sent an email with my order number, but never got a response.
    Are you still working on it? It's not like i´m gonna download it NOW. But i wanna have it fixed in case i really wanna play.
  • Digi7alS3lfDigi7alS3lf
    edited February 2010
    Just got an email from bonnie, and all the games appear in my account.

    Keep up the good work guys!
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