Free Grand Adventures offer

I saw the offer of the Grand Adventures DVD free with any order and was wondering if the episode downloads will still be activated in my account. I prefer to have a downloaded copy and it will take a while to get the series shipped to me from America. (I may even get it sent to relatives in the US and collect it when I next see them)

Also, the offer doesn't appear to work yet, but I expect that will be fixed soon! (I have a discounted upgrade, so I don't know if that's causing the problem.)
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Comments

  • edited December 2010
    its not whats causing the issue same one happened to me
    amy gave a cupon code but that didnt seem to work either .. yet

    keep eyes on the sticky thread!

    also if you need help mate and don't have the ability any of us would gladly help im sure
    Ive done it before.
    Let me know if you get it working
    Cheers
  • edited December 2010
    Thanks for replying. I have sent an email to support and posted in the pinned thread too now.

    I hope your problems get sorted too!
  • edited December 2010
    I've already reported this and it should be fixed first thing in the morning!
  • edited December 2010
    Amy Lukima wrote: »
    I've already reported this and it should be fixed first thing in the morning!

    Thanks! :)
  • edited December 2010
    O.K. - how does this special of today work exactly? You pt W+G DVD in Cart put ANY other purchase (like BTTF/Puzzle Agent for example) in Cart and you only pay the other Purchase and shipping? W+G Online Games are also activated then?

    Then it ist not woking - How can I contact the support?
  • edited December 2010
    mark buddy
    read above...

    amy said later it will be fixed if not im sure they will work something out.
    but right now its not working for anyone even with the code.
  • edited December 2010
    Good to hear it's going to work out, thanks Amy!
  • edited December 2010
    Kaldire wrote: »
    mark buddy
    read above...

    First: it's Marko ;) second - sorry, you're right...but still I don't know how to contact support in case something other happens.

    Edit: It still doesn't work and here in germany ist's 3:15 PM already - the offer only stands for this day and ist is not working. Am I doing something wrong?
  • edited December 2010
    I'm interested in the W&G Grand Adventures DVD offer, and I'd like to know whether I can take advantage of this offer in conjunction with a purchase of Sam & Max: The Penal Zone for the iPad?

    It's just that whenever I click to purchase this game, I'm shifted over to the apple itunes website. And somehow I don't think the W&G Grand Adventures DVD offer is valid when purchasing through apples itunes.
  • edited December 2010
    Pretty sure you can't get S&M Season 3 on the Ipad here in TTG's shop, so yeah, that won't be possible for you.
  • edited December 2010
    A few hours left for the deal to run - still it does not work! What use does such offer have if it does not work? Sorry If I seem to get rude but time is running out!
  • edited December 2010
    I'm interested by the same offer, but it does'nt seem to work. :/
  • edited December 2010
    I have another question: After reading in this forum that the retail version is different from the Collector's DVD (no activation code on the retail DVD) I have asked myself which DVD the offer means since it says "RETAIL"...then of course the only DVD I can chose is the Collector's DVD because retail DVD is not in store (at least I counldn't find it). Maybe that is the reason for the problem?
  • edited December 2010
    MarkoH01 wrote: »
    A few hours left for the deal to run - still it does not work! What use does such offer have if it does not work? Sorry If I seem to get rude but time is running out!

    The deals begin and end at midnight at Telltale's time, so that'd still leave a little over 13 hours left actually.
  • edited December 2010
    SunnyGuy wrote: »
    The deals begin and end at midnight at Telltale's time, so that'd still leave a little over 13 hours left actually.

    Midnight TT Time must be about 6 hours later then midnight in germany so I have to stay awakte 'till 6 AM and go to work at 7:00 AM - great!
  • edited December 2010
    As Amy Lukima said in the pinned topic you can add the games you want to the basket, including the DOWNLOAD copy of Wallace and Gromit and then use this discount code EWG-6HV-KZX to get it for free.

    This discount code gets you the digital version. You can get a physical DVD copy for free afterwards in a seperate transaction, as you are entitled to it when you own the season digitally. I think you will still have to pay any applicable postage charges for the DVD though. (Free to the US as far as I know)
  • edited December 2010
    Graxer wrote: »
    As Amy Lukima said in the pinned topic you can add the games you want to the basket, including the DOWNLOAD copy of Wallace and Gromit and then use this discount code EWG-6HV-KZX to get it for free.

    This discount code gets you the digital version. You can get a physical DVD copy for free afterwards in a seperate transaction, as you are entitled to it when you own the season digitally. I think you will still have to pay any applicable postage charges for the DVD though. (Free to the US as far as I know)

    Perfect as I wanted to get this shipped on a 50% off day (fingers crossed) so I could get free shipping and some cheap stuff :p
  • edited December 2010
    Jmp123 wrote: »
    Perfect as I wanted to get this shipped on a 50% off day (fingers crossed) so I could get free shipping and some cheap stuff :p
    I wouldn't rely on that code not being deactivated when this offer ends though.
  • edited December 2010
    Graxer wrote: »
    I wouldn't rely on that code not being deactivated when this offer ends though.

    Correct.
  • edited December 2010
    Graxer wrote: »
    I wouldn't rely on that code not being deactivated when this offer ends though.

    This code will expire tonight at 12am pacific time.
  • edited December 2010
    Graxer wrote: »
    I wouldn't rely on that code not being deactivated when this offer ends though.

    I assumed that. I meant order the game now. Then the dvd later, as the offer implied it was only valid on dvd version ;)
  • edited December 2010
    Graxer wrote: »
    As Amy Lukima said in the pinned topic you can add the games you want to the basket, including the DOWNLOAD copy of Wallace and Gromit and then use this discount code EWG-6HV-KZX to get it for free.

    Maybe I'm blind, but what pinned topic?? :confused:

    I don't see a pinned topic anywhere, and the code you reference still isn't working for me - says it is invalid - and when I now go back to the "30 Days" calendar page, it's showing the banner for TOMI for $20 agaibn (like yesterdays deal) , not Wallace and Grommit!

    I'm confused!!

    Did they change the daily deal in the middle of the day because the W&G one still wasn't working, or something??:confused:

    --Walburga
  • edited December 2010
    I can't get the code working. It should still be active though. Was hoping to get this along with monkey island :(
  • edited December 2010
    What's the status of this deal? I was going to place an order when I got home from work, but it doesn't appear valid anymore. Unfortunate, but I'll have to pass on the purchase I guess.
  • edited December 2010
    What's the status of this deal? I was going to place an order when I got home from work, but it doesn't appear valid anymore. Unfortunate, but I'll have to pass on the purchase I guess.

    This deal is no longer valid, it was supposed to be get wallace and gromit free with any purchase and get free shipping if your order is over $50.
  • edited December 2010
    Huh? So you guys are doing two deals today then? Aren't the deals supposed to end at midnight? :confused:
  • edited December 2010
    Amy Lukima wrote: »
    This deal is no longer valid, it was supposed to be get wallace and gromit free with any purchase and get free shipping if your order is over $50.
    Amy Lukima wrote: »
    This code will expire tonight at 12am pacific time.

    I got home from work with the assumption that I had plenty of time left to place this order because of the stated time frame, only to find it had been pulled before I even got off of work.
  • edited December 2010
    The shipping is for the entire 30 days.

    Although it, too, is broken... :D
  • edited December 2010
    I got home from work with the assumption that I had plenty of time left to place this order because of the stated time frame, only to find it had been pulled before I even got off of work.

    Well then go ahead and make the main purchase, I will then add w & G to your account after you've paid for the other item.
  • edited December 2010
    Amy Lukima wrote: »
    This deal is no longer valid, it was supposed to be get wallace and gromit free with any purchase and get free shipping if your order is over $50.

    Amy,

    Would you mind explainbing what happened and why it's no longer valid?

    Will you be "re-running" the W&G deal later during the sale at least, since it never worked today?

    --Walburga
  • edited December 2010
    amy
    I tried it, can you please let me have the deal thanks

    you have no right to take it off without contacting me first. I paid money sure its 0.01$
    but there was no refund there.
    and Id rather the season 2 pack or poster set or a shirt and W&G but you stripped me of this. This is bad considering what my record is with telltale and what I buy
    woke up today to play part 2 and it was GONE..

    both digital AND DVD

    amy I tried it, can you please let me have the deal thanks

    Your Order ID: 600089333021884 DVD (WHICH I PAID 1 cent thanks!)
    and
    600089253645348 which was the digi

    BOTH were in time, so the deal should apply just direct me..dont just take it away and say HA.. or some unsaid thing.
  • edited December 2010
    Lol, i lost digital version and dvd too.:(
    i mean, i understand the free shipping could be a bug and you delete it but the digital version, c'mon, you gave us the damn code, at least you could send us an email or something to say us "Hey, we are free to remove games from your game list, deal with it".:mad:
  • edited December 2010
    my point exactly !
    its not good to say hey.. dont get upset at staff, when the pretty much mess up (and we get that..we understand.) but stripping a game and DVD.. due to an error on their end?

    tsk tsk..
    im thinking they will help, but if not well... soooo yea.. I feel.. sorry.. raped.
  • edited December 2010
    Yeah, WTF? I better still be getting the DVD...
    At least I downloaded the games already and I can play them. So, not sure what the point of deleting them from our accounts was.... FAIL
  • edited December 2010
    The same thing happened to me too. :(
  • edited December 2010
    hmm im shocked ..
    amy has been in with no reply..
  • edited December 2010
    TTG where are you??? I am sure that you have no right to delete our stuff only because YOU(!!!) made a mistake. I'm so angry now! If this will not be corrected in some way I am sure that telltale will lose a customer :(
  • edited December 2010
    Calm.. anger does , well cant say its not totally productive but its usually destructive!

    hoping we get at least a reply.. its the least they could do...
    still somewhat early yet but.. amy should have replied about why and what....really did happen.
    then we should get recompense
    or..... gulp..
    not
  • edited December 2010
    I'm not so bothered myself about losing my copy of Wallace and Gromit, it was free. What I am bothered about is the loss of a game I actually paid money for in the same transaction! (Thus fully following the originally intended rules of the offer)

    Although saying that, im quite upset about losing Wallace and Gromit, as I would have bought Poker Night on Steam in the current deal for less than £2 if I didnt get something extra by buying it here. :(

    As it was I paid the GBP equivalent of $4.95 +currency conversion charges.
  • edited December 2010
    Lol, i lost digital version and dvd too.:(
    i mean, i understand the free shipping could be a bug and you delete it but the digital version, c'mon, you gave us the damn code, at least you could send us an email or something to say us "Hey, we are free to remove games from your game list, deal with it".:mad:

    I never gave anyone a code for just free stuff: once again- Wallace and Gromit was never free from the start, the banner read: Wallace & Gromit's Grand Adventures Retail DVD FREE with any purchase! (regularly $19.95)

    Free Shipping with any purchase over $50.

    If you didn't have something else in your cart and didn't buy anything else today the order canceled itself.

    I gave our forum members the code so it would force add, but many people decided to abuse this which didn't matter because our system deleted those orders.

    If you didn't abide the rules of the sale you are not going to get anything.
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