LIES! - A Question About Missing Tarot Cards

2

Comments

  • edited June 2010
    I must admit, it is ironic that The Scientist basically got displaced due to the addition of cards more directly tied to the tarot proper. Wait, does this mean it's all my fault?
  • edited June 2010
    Yeah. I really don't mean to sound like a whiner, and I definitely have a huge respect for Telltale. I think it was an honest mistake, and I'm not even sure that they were aware of the error before we brought it up.

    That said, I still stand by what I said, and I feel it is the duty of a responsible company to fix any mistakes they make. Please Telltale, consider your fans, and please make a printing of The Scientist cards!

    In addition, I'm sure Telltale will be making another printing of voodoo cards at some point (when they sell out of these). If they just add the Scientist card to the next printing and have additional Scientist cards printed for all previous orders, it shouldn't be too terribly expensive to manufacture them in bulk. I have worked with some printing companies (of course not on this huge of a scale), but I don't think it would be too much of a hassle to send the missing card (in a protected envelope) to everyone who has already ordered the set.
  • edited June 2010
    They should be able to post it in an envelope. If it costs less than $20 to produce 24 cards (as they're making a profit), and 250 people ordered, it's only gonna cost them a maximum of $200 to fix this mistake. Which isn't that much at all really, especially for a business.
  • edited June 2010
    NotFury wrote: »
    They should be able to post it in an envelope. If it costs less than $20 to produce 24 cards (as they're making a profit), and 250 people ordered, it's only gonna cost them a maximum of $200 to fix this mistake. Which isn't that much at all really, especially for a business.

    You're forgetting to add the cost of manufacturing thousands of the card, as well as international customers, which would still cost a decent amount of cash to ship to even if all they did was send the cards in a cheap crappy white envelope.
  • edited June 2010
    I'm not really that upset about it. It seems to me that Telltale made an honest mistake and one that is probably too expensive to correct. Oh well.

    I'm surprised that with the merchandise taking such a phenomenal amount of time, no-one double checked the final printout of cards. I guess even if you take things suuper slow, mistakes can happen.

    Ooo, here's an idea. Maybe they could give us a refund of 1/25th of the price, because we're missing a card.
  • edited June 2010
    You're forgetting to add the cost of manufacturing thousands of the card, as well as international customers, which would still cost a decent amount of cash to ship to even if all they did was send the cards in a cheap crappy white envelope.

    I don't think that there would be thousands of orders. I think 250 is a pretty generous estimate.

    And it would cost money, but if this was any other product by any other company, people would be sent the missing card at the cost of the manufacturer. Blah blah money, they should have double checked it.

    I hope there's not a similar stuff up with the art prints :s...
  • edited June 2010
    NotFury wrote: »
    I don't think that there would be thousands of orders. I think 250 is a pretty generous estimate.

    And it would cost money, but if this was any other product by any other company, people would be sent the missing card at the cost of the manufacturer. Blah blah money, they should have double checked it.

    I hope there's not a similar stuff up with the art prints :s...

    There are hundreds of people on this very forum that bought the deluxe edition of the game, and this forum isn't representative of 100% of their customer base, or anywhere close to it. It's pretty safe to assume that most of the people who shelled out for the deluxe edition also ordered, or were planning on ordering, the voodoo card set. I believe they easily have sold thousands of them, especially given the time it took to manufacture them all.
  • edited June 2010
    There are hundreds of people on this very forum that bought the deluxe edition of the game, and this forum isn't representative of 100% of their customer base, or anywhere close to it. It's pretty safe to assume that most of the people who shelled out for the deluxe edition also ordered, or were planning on ordering, the voodoo card set. I believe they easily have sold thousands of them, especially given the time it took to manufacture them all.

    If they've sold thousands, then they've made a huge profit off of this merchandise. Its only fair they fix their mistake, or at least give us a coupon or something to make up for the waiting/missing stock.

    I'm not overly bothered by it, but it shouldnt have happened in the first place.
  • edited June 2010
    NotFury wrote: »
    If they've sold thousands, then they've made a huge profit off of this merchandise.

    If it ends up costing them more than their profits though, it doesn't matter if they sold thousands or hundreds. Actually, if it ends up being a loss for them, the more they sold, the bigger the loss.

    Also, you say if they could print 24 cards for under 20 dollars, etc, etc, but these things aren't linear, you often pay more per items if you print less items, or a flat rate to the printer then a fee depending on how much you print, meaning that the least you print, the more each printing costs.

    I don't know people asked for the voodoo cards, telltale decided to do it for the fans, they went into a lot of trouble and extra work and people complain "the card I liked isn't there!" it just seems... petty to me. I understand the complains about the map much, much better. Or even the complains about the LeChuck lines that have the wrong actor, because I can see how it could be disturbing in-game, but the way I see it, you got the right amount of cards, there is just one that was switched out. And even that was to take into account the customers, who had asked for a playable deck.

    I understand why you're upset but I just don't think your demands are reasonable at all.
  • edited June 2010
    The map looks fine. This is about missing stock. It's an entirely different argument to "I don't like the stuff", it's "The stuff isn't there".
  • edited June 2010
    i think they should just include the scientist in a second set (if voodoo cards are around in season 2)(if we get season 2)(which we probably will), and ask ryan nicely if he could draw guybrush's hand so we could get a 6th sense card. or people can print one on card, from the pictures avistew gave us and the store description's dimensions.
  • edited June 2010
    Look, all of us that ordered the cards would've liked to have the scientist card, and we would've liked the knife to be in the other card also, but if it means TTG losing money on it, I am content to be one card and one picture of a knife short of what was promised. I still would greatly hold out hope for a Series 2 of the voodoo cards including the scientist (and maybe a corrected betrayal card), possibly alongside a Tales season 2. :D
  • edited June 2010
    Look, all of us that ordered the cards would've liked to have the scientist card, and we would've liked the knife to be in the other card also, but if it means TTG losing money on it, I am content to be one card and one picture of a knife short of what was promised. I still would greatly hold out hope for a Series 2 of the voodoo cards including the scientist (and maybe a corrected betrayal card), possibly alongside a Tales season 2. :D

    i would also hold out to find out why you changed your username :D
  • edited June 2010
    i would also hold out to find out why you changed your username :D

    Pale Man was a stupid name. :p
  • edited June 2010
    Pale Man was a stupid name. :p

    Now it makes no sense. Who's SHODAN?

    I'm not overly fussed about the cards. The stuff is gonna ship next week according to my store page, so I'm just relieved that it's finally coming. I didn't even like The Scientist anyway. I thought the VooDoo cards got better as the series went along, the first couple weren't as good as the later ones.
  • edited June 2010
    Pale Man was a stupid name. :p

    Yes, but it's what we came to associate you with. For sure, it would have seemed stupid originally, but the name became cool after you began using it. Guybrush Threepwood is a silly name, but we wouldn't want the character to have any other name, would we?
  • edited June 2010
    Also, SHODANFreeman is what my PSN name is, my Facebook, my Twitter, my XBL Gamertag (with a space in it), basically (almost) my entire internet presence at this point. It just seemed wrong to me to have it be different here, regardless of having 2400+ posts under the name. :)
  • edited June 2010
    I wonder if they would let me change my name to Paleman... that would really confuse people...
  • edited June 2010
    Irishmile wrote: »
    I wonder if they would let me change my name to Paleman... that would really confuse people...

    I knew it, you've always secretly wanted to be me. :p
  • edited June 2010
    Irishmile wrote: »
    I wonder if they would let me change my name to Paleman... that would really confuse people...

    I use to go to a forum where you could change your own name, and once a year there would be that thing where each regular was given the name of another regular to take for the day (and you'd change your avatar, too, and that kind of stuff), and everyone had to guess who was who. That was a lot of fun.
  • edited June 2010
    Would printing one card cost that much per card? The deluxe chest has 1 card in, and with all the other stuff only comes to 15 yankolions. I dunno what would be involved, but it seems the hassle of doing all they just did again for 1 card would be the biggest annoyance, and is what makes the demands a bit unreasonable. I dunno, they're unreasonable, but also justified. I don't think any of us would see this as anything other than an honest mistake by telltale, but they should still probably do something for any fan that's annoyed about false advertising.

    As for the card, printing it with the deluxe stuff for season 2 seems a fine idea. I can def. wait until whenever that happens.
  • edited June 2010
    Would printing one card cost that much per card? The deluxe chest has 1 card in, and with all the other stuff only comes to 15 yankolions.

    I'm pretty sure they printed that one card along the other ones, at the same time. When I checked to have books printed, it cost me 5 euros per book if I printed a certain amount of them, but only 3 euros per book if I printed double that amount. Printing just one card instead of 25 might end up costing much more comparatively.
    Also, for the cover (which was the only part in colour), they had to print it first on some material that they used for the printing afterwards and it was a one-time fee that was pretty high, so afterwards printing it once or a thousand times cost almost the same since most of the cost went into that first process. I'm not sure exactly how that would work for cards (they probably can put the same card lots of time on one "sheet" instead of having lots of different ones?) or even if their printer works that way at all, but that's something to keep in mind too.

    Also, they need to have it sent to them so they can check for quality before they okay it, which I assume would be more cost-effective if done with a lot of merch at once rather than just one product.

    It's all speculation, but what I mean is that I doubt the cost would be the cost of the deck divided by 24.
  • edited June 2010
    Oh wasn't suggesting that. Just wasn't believing it would be practically the same cost again, cos it isn't "printing 1 card", it's printing 500 odd cards.

    I see you're point though. The only people who really know would be telltale.
  • edited June 2010
    Why does the idea of shipping a single card seem so hilarious to me?
  • edited June 2010
    Hayden wrote: »
    Why does the idea of shipping a single card seem so hilarious to me?

    because it is ludicrous. then again, if we were talking about greeting cards, it wouldnt seem so weird...
  • edited June 2010
    because it is ludicrous. then again, if we were talking about greeting cards, it wouldnt seem so weird...

    But greeting cards are three or four times the size.
  • edited June 2010
    Those tall and thin ones are only about half the size, and they're thinner.
  • edited June 2010
    Yes, but it's twice the size when folded out. Remember there are two separate pieces to a greeting card.
  • edited June 2010
    Ah, true that. Greeting cards are bigger than we give them credit.
  • edited June 2010
    I'm disappointed in Telltale, but I can't say I'm surprised.
  • edited June 2010
    ATMachine wrote: »
    I'm disappointed in Telltale, but I can't say I'm surprised.

    That's just rude. It was a simple accident. Telltale does a great job making comedy games. Possibly the best in the business. There is no reason to be disappointed in them. I'm sure they'll find some way to make this right.
  • edited June 2010
    Koomazaz wrote: »
    That's just rude. It was a simple accident. Telltale does a great job making comedy games. Possibly the best in the business. There is no reason to be disappointed in them. I'm sure they'll find some way to make this right.
    So far they've "made it right" by... changing the way the cards are described in the online store? That may satisfy the company lawyers, but I'd prefer to get what I was explicitly told I was paying for in the first place.

    Do you hear that, Telltale? I don't care how much money it costs you to mail it off securely, I want that "The Scientist" Card I thought I was getting. Although, heck, I'd even be willing to pay for it myself if I need to.

    Or, please tell us directly and explicitly that you will NOT be sending out replacements. An honest answer would be much appreciated. Of course, if you choose not to correct this mistake, I don't see why I should buy merchandise from you in the future.

    Oh, and if you DO send out the "Scientist" card, throw in "The Sixth Sense" while you're at it. Pleeeeeeease?
  • edited June 2010
    ATMachine wrote: »
    I don't see why I should buy merchandise from you in the future.

    oh, wow, a complain from you is so unusual.

    And again you
    ATMachine wrote:
    went off in a moment of anger and posted an ill-thought-out rant on these forums.
  • edited June 2010
    I do hope that's not Telltale's official reply to me. I may be brusque, but I do have a legitimate grievance here.
  • edited June 2010
    No, you're just clamoring for attention.
  • edited June 2010
    ATMachine wrote: »
    I do hope that's not Telltale's official reply to me. I may be brusque, but I do have a legitimate grievance here.

    Why would Telltale's official reply be via an intern making fun of how you complain constantly? You do know that a single person is not indicative of TTG as a whole, right?
  • edited June 2010
    Why would Telltale's official reply be via an intern making fun of how you complain constantly? You do know that a single person is not indicative of TTG as a whole, right?
    Bah, you're right. I shouldn't be sniping at people like that. Sorry, Katsuro.

    I'm always so damn angry-sounding around here! I need to lighten up. ;)
  • edited June 2010
    ATMachine wrote: »
    Bah, you're right. I shouldn't be sniping at people like that. Sorry, Katsuro.

    I'm always so damn angry-sounding around here! I need to lighten up. ;)

    All is good man. I think my reply wasn't the best to do as well.
    Stupid Internet :(
  • edited June 2010
    Katsuro wrote: »
    Stupid Internet :(

    I agree. The internet is to blame for any and all problems with humanity.

    Curse you Al Gore, founder of the Internets!
  • edited June 2010
    Quick question though, for any Telltale employees out there, can we please get a word about the error? Does anyone know if we'll be able to get The Scientist card if we're missing it? I'm not demanding, just rather curious. I'm planning to order my set, but I'd like to be ensured that if a Scientist card does get made, that I will have the chance to add it to my collection. I think these Voodoo cards look like the absolute bomb, and I'd really like to collect them all!
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