Game Freezes after clicking start (xbox)
When I open the game it says press start so I do, then after it says connecting the screen goes black and freezes... What should I do?
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When I open the game it says press start so I do, then after it says connecting the screen goes black and freezes... What should I do?
Comments
I have the same problem hopefully my save file wont be loss
yeah, mine's doing the exact same thing.
I'm having the same problem. Appears to be an issue with the update we're prompted to download when booting up the game, because when I cleared my cache and canceled the download the game loaded fine.
I cleared my cache and am able to play the game offline, but whenever I'm online it freezes. It's a bummer because I can't even download the episode!
For me everytime Telltale comes out with a update there's always a bug.
Will it be fixed by tomorrow for the new episode come on telltale!!
Otherwise there is no way to download with the season pass this is BS
Thank god, that it isnt only me.
They should be properly testing these updated nearly every release telltale make has some sort of problem with it
I sincerely apologize for the inconvenience, we are currently looking into the root cause of the issue, and hope to have a resolution in the near future. Can you please clarify the amount of time that you waited before turning off the console? Can you please clarify if you can press the Xbox button, and exit back to the Xbox Dashboard?
The longest I waited was about 5 minutes. I am unable to exit back to the dashboard because it freezes. I even tried pressing the xbox button when it says connecting and it still freezes.
Same for me the whole xbox freezes and you cant even bring up the xbox guide
Same issue. Waited 5 to 10 minutes multiple times. The Xbox completely locks up every time. No action can be performed, other than shutting down the system. After clearing the system cache, I was able to get past the title screen once I canceled the latest updat. However, without this update, season pass holders are not able to download the latest episode (in this case episode 4) or any episode for that matter, because they have to remain offline. Currently, this is a game breaking issue and it requires the full attention of Telltale Games. The game is currently unplayable for some people, not for everyone. I spoke to one of my friends. It seems he doesn't have any issues and was able to boot up the game and buy episodes from within the game just fine. However, he doesn't own a season pass. (Perhaps only season pass holders are experiencing this issue?)
^Same. Waited about 10 mins and the xbox was completely frozen so there was no backing out to the dashboard. I tried this about 5 times before I just stopped trying.
I just cleared my cache and re-downloaded the update and the game seems to be working fine now. I can't dl ep 4 though cause I think it's supposed to come out tomorrow but says it's ready today...
Same, I can now get onto the game, I'm just unable to download episode 4
I apologize for any difficulties this has caused you. If you have not tried yet today, you should now be able to start the game while connected to the internet and signed into your Xbox Live account, and download the Episode/play the game successfully. My apologies for any difficulties this has caused, and I hope you enjoy the game!
I just downloaded Walking Dead Season Two and the Season pass to go with it. The black screen of death locks up my XBox 360. I tried resetting the system and tried uninstalling and re-installing. Nothing is working. I don't want to feel like I've wasted my money o this.
If you are still experiencing a black screen, please try shutting down your console, then restart it, and start the game while connected to the internet, and logged into your Xbox Live profile to make sure you have received the latest Title Update, and you should then be able to play the game successfully.
Thread: Season 2 Season Pass Not Working Xbox
Hi,
How you doing ? Me ? Not well. Ive been waiting 3 months to play to season 2 of Walking Dead and today…NOTHING WORKS ^^
Let me explain :
So i go directly in the game to see if their is any update. The season 2 doesn't show up at all.
The download doesn't even show up in "My games" category
Please i need help right now cuz I'm babysitting in few hours and i really want to enjoy the game before
THANK UUUUU
Wooooop ! Ive got the solution. I have to buy the episode 1 first aaaaaand after the season pass. Alright, thats fine ^^
Thank you for providing the extra information on how you resolved your issue. I hope you enjoy the game!
Thread: Xbox 360 update = Black screen!!!
An update for TWDS2 was downloaded to my 360 today and after the title screen all I keep getting is a black screen!
Is anyone else having this same problem?
Thread: xbox 360, game freezes my xbox after last update
I just got the update for walking dead season 2, and after I get to the main screen - where it tells you to push start/select a device - it goes to a black screen and my xbox freezes. It doesn't seem to matter which device I choose to load from. Any help would be appreciated.
I have the same problem. I read an earlier thread where this was a server issue, but it seems it is not completely resolved. I've followed instructions to clear cache, reset system, reload game while connected to Xbox Live and get the new update. But it still crashes to black screen after pressing start and selecting a storage device.
I'm having the same problem - screen goes black before I can even do anything and then my xbox is nonresponsive...
Was about to make thread about same exact issue.
Xbox is frozen forever (inb4 wait a few minutes: no, it stays this way for ages), can't do anything except manually shut it down.
Already cleared cache, resetted, launched again, update again = black screen after I press start.
First time I have this issue, have all episodes up to 4 included, never happened before (but last times I don't remember trying to launch the game so close to the release of the latest episode).
What do ?
Thread: black screen of death at the title screen
Good day.
On loading up Walking dead season for the final episode, I was treated to a 4mb download which seems to have botched the game completely.
The title screen loads and then the connect icon at the bottom appeaers but I just reach a black screen. This crashes my xbox and I cannot get any further.
Ive deleted and reinstalled the game, cleared the cache and tried a number of resets.
Tonight is the only chance I have play the last episode and it looks like I wont get an opportunity.
I have 10gb of space left on the harddrive and havnt faced any problems on either of the previous episodes.
Any help would be appreciated
Many thanks
Thestaticboy
I'm having this exact same issue too. Played all of Season 1 and Wolf Among Us without this problem (had many others) but I loaded the game up today, accepted an update, and now once past the loading screen all I get is a dead black screen where the xbox seems to have crashed.
Telltale - do you actually test anything before releasing it on your paying customers? Your updates in particular cause all sorts of havoc. I love your games but I've been bitten so many times now with dodgy issues having paid already... Its simply not on.
Cleared cache again to check if I can still launch the game without the update, works fine. But as soon as I install the update, my game (and the XBOX) will freeze after press start screen.
Exact same problem
Goes to black after loading screen, allows me to piss about on the xbox start screen for a few moments then just freezes my entire system
Please sort this before tomorrow!
Beginning to fear I won't be able to play episode 5 tomorrow...
reinstall?
I too am experiencing the same issue. I've attempted to resolve it in this ways too. After the update I get to the start screen, press start, choose hard drive. It loads for a short time before freezing with a black screen. I attempted using another console. All other games work fine, suggesting it is an issue with the game and not the console.
I suspect this will be resolved at some point, hopefully soon. At least it.appears to not be an isolated issue, thus putting my mind at ease.
Hi Telltale Mike... I have this same problem after the latest update today. Did you ever find a fix or did you just release the latest episode with the exact same pre-existing issues?
There are a great many people on this thread and about 4 other threads I can see on this subject... Any resolution to any of them?
No luck with that unfortunately.
My guess is that it has something to do with this 4mb file.
So frustrating.
I just had this too and feared a corrupt save - I seem to have got past the black screen by disconnecting from Xbox Live before starting the game. No idea why that would cause it to lock but after 5 failed attempts this seems to have worked.
Good luck!
Arghhh. So close.
Cheers, this got me to the main title screen. I reconnected the network and got to where I dlownload the final episode to find a red no entry/not available symbol.
Cant get any further now.
EDIT: Obidan's solution works.
I have the same problem, and that didn't work for me.
After downloading the update, when I press start, it shows 'connecting' for longer than usual despite fine internet connection to my xbox, and then simply a black screen, which crashes it.