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The game's out!

124

Comments

  • ErwinErwin
    edited November 2006
    Synthesthesia wrote: »
    Right, i emailed them- and got a reply after sending the Hardware fingerprint code. I got a Name, and an activation code.

    Guess what? Didn't work. What's going on with that?

    You do know where to enter the new information, I hope? Because it's not in the ordernumber / password fields when you click on "I've already purchased this" link.

    --Erwin
  • GunstarHeroGunstarHero
    edited November 2006
    Guys if I download the demo, can I then enter an activation key, when I get it, to unlock the full game without having to download again?
  • GuybrushGuybrush
    edited November 2006
    THX to the Support Team got an activation code and the game works just fine now.
  • MarkusdragonMarkusdragon
    edited November 2006
    I wish I hadn't
    Preordered this game early;
    quicker to just buy.
  • LinqueLinque
    edited November 2006
    GunstarHero wrote: »
    Guys if I download the demo, can I then enter an activation key, when I get it, to unlock the full game without having to download again?

    Yes.

    You can.
  • StefanStefan
    edited November 2006
    I waited 90 minutes... This is the kind of stuff that always happen to me.
  • Ramases NiblickRamases Niblick
    edited November 2006
    right thats me sorted, got my email and the activation code works :D
  • GunstarHeroGunstarHero
    edited November 2006
    Cool, thanks for the quick response Linque! :D
  • hansolocghansolocg
    edited November 2006
    72 min now since support request, and the forums are getting really slow right now ... i'm bored :)
  • ChrissjChrissj
    edited November 2006
    80 minutes here :( Am I ever going to get to play it?:(
  • opitzsopitzs
    edited November 2006
    ClémentXVII wrote: »
    You could start "The Hitchhiker's Guide to the Galaxy", if you have time to kill ^^

    Good Idea, the activation code is 42, but don't forget your towel when starting the game ;)
  • PinkPantherPinkPanther
    edited November 2006
    Seems I won´t be able to play today, anymore.
  • listereolistereo
    edited November 2006
    I'd love find out how many accounts were made today just to comment on this unfolding drama. I have to say I'm impressed with how admirably Telltale's support and networking are handling this snag. I'm still waiting, but at least I'm waiting for something.
  • MoonerMooner
    edited November 2006
    Stefan wrote: »
    I waited 90 minutes... This is the kind of stuff that always happen to me.

    Yeah, I know the feeling.
  • Legolas813Legolas813
    edited November 2006
    I don't know if this will help anyone, but here are some alternate places to download:

    http://www.strategyinformer.com/pc/sammax/demo/9483.html

    http://www.gamespot.com/pc/adventure/sammaxep1/download.html?sid=6160842
  • HeinzHaraldHeinzHarald
    edited November 2006
    Took me 45 minutes to get my code. Now that's awesome response time if you ask me.
  • ChrissjChrissj
    edited November 2006
    HeinzHarald: When did you send your request?
  • chkltcowchkltcow
    edited November 2006
    Markusdragon wrote: »
    I wish I hadn't
    Preordered this game early;
    quicker to just buy.

    A+! Great form!
  • EmilyEmily Telltale Alumni
    edited November 2006
    Synthesthesia wrote: »
    Right, i emailed them- and got a reply after sending the Hardware fingerprint code. I got a Name, and an activation code.

    Guess what? Didn't work. What's going on with that?

    What happened when you tried it?

    Please make sure you are in the right spot (the "Activation Support" box) and that you entered your name and the key exactly as they appeared in the email.

    Thanks everyone for being patient with us.
  • axelkotheaxelkothe
    edited November 2006
    HeinzHarald wrote: »
    Took me 45 minutes to get my code. Now that's awesome response time if you ask me.

    Lucky guy. 85 minutes now and still waiting. And I need to get up early tomorrow...
  • X201X201
    edited November 2006
    HeinzHarald wrote: »
    Took me 45 minutes to get my code. Now that's awesome response time if you ask me.

    When I had a problem with Just Cause, Securom answered within 3 hours which is quick.
  • HeinzHaraldHeinzHarald
    edited November 2006
    Chrissj wrote: »
    HeinzHarald: When did you send your request?

    At 20:51 CET (GMT+1).

    edit: or in other words one hour and fifteen minutes ago.
  • XdarXideXXdarXideX
    edited November 2006
    I hope I can install this at work (after installing it at home) and get it to work.
  • StefanStefan
    edited November 2006
    HeinzHarald wrote: »
    At 20:51 CET (GMT+1).

    I sent my 20:23 GMT+1 and I still haven't got it. :(
  • ChrissjChrissj
    edited November 2006
    Yeaay! I got my activation code:D
  • MarkusdragonMarkusdragon
    edited November 2006
    rather than moaning we should be telling jokes, writing haikus and generally having fun.
  • mikdogmikdog
    edited November 2006
    Hey, I didn't pay and I STALL can't play the game!

    What's up with that? Gawsh...reminds me of the STEAM activiation error things. I HATE online activation SOOOOO much. ALWAYS SCREWS UP!

    GOSH!
  • MishakunMishakun
    edited November 2006
    Markusdragon wrote: »
    rather than moaning we should be telling jokes, writing haikus and generally having fun.

    ha ha... that's a good joke. :p

    ;)
  • JakeJake Telltale Alumni
    edited November 2006
    Hey guys, the problem with preorder activation has been identified and we're working on a fix. More here. Sorry for the horribleness :( ... :)
  • PinkPantherPinkPanther
    edited November 2006
    I just resended the mail.. I forgot the name. Well, a response if something is missing would be nice.
  • hansolocghansolocg
    edited November 2006
    So it seems they don't work it down by time sent (i sent my request at 20:48GMT+1), or it just takes longer for people in different timezones, because their mail programs complain about "mails from the future" :) Well guess i'll have to be patient ...
    .
    .
    .
    being patient sucks :)
    .
    .
    .
    scatch that, just got my mail, woohoo :)
  • MarkusdragonMarkusdragon
    edited November 2006
    Jake wrote: »
    Hey guys, the problem with preorder activation has been identified and we're working on a fix. More here. Sorry for the horribleness :( ... :)

    It happens :P.

    But then, this is what happens when you outsource your distribution. You should be running around the world in a courier van delivering the game personally to each customer.
  • StefanStefan
    edited November 2006
    Soon I'm starting to cry..
  • MoonerMooner
    edited November 2006
    Markusdragon wrote: »
    rather than moaning we should be telling jokes, writing haikus and generally having fun.

    Good idea! Got any jokes in store? I've just finished my bowl of potatochips and are now going to get something to drink. Need some jokes to go with that drink :)

    Hopefully I'll be getting an activiationcode soon cause I have to go to bed soon... another day at work tomorrow.
  • Plan3Plan3
    edited November 2006
    I just want to say, good job Telltale games!
    You screwed things a lil bit up, and then you fixed it =) Hopefully everyone that pre-ordered the game will be playing it soon. And I'm sure most of this will be forgotten as soon as people got their games activated and running ^^
    The second I started the game I forgot that I have been waiting all day for it to happen =p

    So Emily, Jake, and the rest of the Telltale Game crew, thanks a bunch!
    You made this possible ^^
  • dk101dk101
    edited November 2006
    Hey, i get "Error decompressing data! Corrupted installer?" at 25% of data.ttarch. grrrrr.

    anyone else had this?
  • chkltcowchkltcow
    edited November 2006
    Jake wrote: »
    Hey guys, the problem with preorder activation has been identified and we're working on a fix. More here. Sorry for the horribleness :( ... :)

    You guys have a service agreement with your vendor to guarantee that they don't suck?
  • MaizeMaize
    edited November 2006
    Yeah, for those waiting for your e-mail reply from activation support, be sure to check your junk mail folders. Mine wound up in there, too. After retrieval and swatting my spam filter on the nose with a rolled-up newspaper, Sam & Max is all activated and good to go!
  • MoonerMooner
    edited November 2006
    YEEEESSSSSS!!!!!!! Got the activationcode :) Now I get about 10 minutes of gametime before sleepingtime :)
  • MarkusdragonMarkusdragon
    edited November 2006
    Maize wrote: »
    Yeah, for those waiting for your e-mail reply from activation support, be sure to check your junk mail folders. Mine wound up in there, too. After retrieval and swatting my spam filter on the nose with a rolled-up newspaper, Sam & Max is all activated and good to go!

    All I have in my junk mail folders is offers of cheap viagra :(.
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