Like other people, this retail version was also a Christmas gift to me. After hearing so much praise, especially it winning the GOTY award, I became more interested into really playing the game. But when the time came to play the game in excitement and anxiety, I soon realized that it was suffering from the lag everyone else complained about
The framerate shuttering and audio delay in some bits was really agitating, making the game I so wanted to play purely unenjoyable as well. I couldn't even make it past the part with the zombified policeman without having to die.
I understand fully when a PC game lags and shutters, but that comes from the inability to meet graphical/hardware standards. This, on the other hand, is really unacceptable. A console game shouldn't have to suffer the same fate an old computer would with a recent game.
I'm contemplating whether or not I should refund for the game, but I think I'll keep it by waiting and see if Telltale would release a patch that would fix this mess...
I've had "The Walking Dead" on Xbox 360 for a couple of weeks now, and despite the glitches, I've been able to trudge through to get to the final episode. I will say that, if it wasn't for the glitches, I could see why this was voted game of year, it has been an awesome experience. However, the unthinkable happened: the game froze towards the last chapter of the final episode, basically leaving me hanging at a critical (always the same) moment in the story!! I've been able to live with the game taking 2-3 tries to boot up everytime, occasional slowdown, and sputtering... but to crash towards the climax, it's such a shame. From I have been able to play, this is a great game, but something really needs to be done about the XBox 360 version; gamers deserve to experience just how great it is.
We are collecting data to attempt to properly replicate the issue and determine the userbase that appears to be affectd by this issue. Once we have determined the cause and/or a workaround for this issue, I will relay that to you. i do apologize for the delay.
What do you need to replicate? Take one of your games, pop it into any xbox and have a look.
Still no fix, you've ruined the possibility of any further purchases for a lot of people.
Just make sure you stay connected and episode two should fire right up.
That is true. When connected, you will see "Refreshing status" or something to that effect. It always worked for me and played each Episode so far. Clear the 360's cache twice, If you have an HDD and the 4 GB, on board. Clear each of those cache's. Reboot the 360. Connect to XBL and try it again.
I don't have any new insights; I just wanted to add to the pile of complaints, hoping TellTale will fix this issue.
Like many others, I received The Walking Dead disc as a Christmas present, and it's completely unplayable. I don't know what type of Xbox360 I have (I honestly didn't even know there were different kinds). I don't usually connect it to Live, since I don't have Gold and my router is in a different room.
But that shouldn't matter, anyway. Undeadwolf17 is exactly right--
I understand fully when a PC game lags and shutters, but that comes from the inability to meet graphical/hardware standards. This, on the other hand, is really unacceptable. A console game shouldn't have to suffer the same fate an old computer would with a recent game.
I have the xbox 360 4 gb slim with 1 8gb and one 16 gb usb attached to the xbox. This game is unplayable with all the freezing and extreme drops in the frame rate. I have played 4 games on the xbox 360 and the Walking Dead (Disc version) is the only game with these sorts of issues.
The game sometimes cannot read the disc as a error message appears. I managed to beat episode one with the constant problems, but it is really disappointing that such a great game took less than 30 seconds for flaws to start showing up and ruining the experience.
I'm playing the downloaded version (that I impulse bought for 10 dollars in whole during the sale), and have had a mixed experience. On one hand, the story and art are some of the best I've ever experienced in any sort of media. On the other hand, I've encountered pretty large slowdown issues and the little blips like messed up subtitles. I can forgive that. But, on the final hand (I may or may not be from Chernobyl), MY GAME JUST GLITCHED AND KILLED MY SAVE AFTER 3 EPISODES AND DAMNIT I'M ABOUT TO SEND MY F****** XBOX THROUGH A WALL.
*ahem* Overall, a mixed experience.
Also, an edit for clarification: I have never dashboarded or shut off the Xbox or anything like that whilst playing. If my save committed suicide, it was the game and nothing but the game's fault.
I just bought this game today based on some positive reviews on Kotaku and it is so choppy and laggy that I thought it was a hardware issue - lol! I unplugged everything and blew air into the box thinking that the box was over heating due to dust or something like that. It's been nearly a month since this issue has been reported and no fixes in sight.
Is there a timeline for a fix? Is there a project plan? I think we, as consumers, deserve to have these details communicated to us. Please, someone say something. Thanks.
I should have looked this game up first before purchasing it but I love THE WALKING DEAD. If I would have known this game would be lagging/glitching, I would have never bought it. What am I suppose to do with this game? I can't return it if I purchased it tried playing it for an hour then tried to return it only to get 11 bucks back or return it for the same game. It's a lose lose situation. If anyone is reading this please do not purchase this game. I will make sure to let everyone know not to purchase this "wonderful" glitchy game.
I don't even know where to start - I'm the kind of person that has always been able to do some level of troubleshooting over the last 40 years of gaming. I am more disappointed that it was even POSSIBLE, that these retail disks where released. This may have been the worst console release in history going back to pong and atari.
I think most people are more crazy over the fact that your response to these issues is very lacking and we can all only take so much. Especially with a Christmas release that people get so excited about.
This is not a total issue with a certain version of xbox, I spent the day trying different things on 4 different machines. It's obvious it would be in your best interest to biting the bullet and just admit you screwed up and stop the bleeding your reputation is taking right now.
I would suggest for starters that you offer a online digital download code possibly with the entering of a serial number from the disk. as in this case - the disk is worthless to most people that are having these problems.
Also, a letter to your retailers to immediately offer refunds due to a defective or not fully tested product. I would also offer a 20% discount on a future Telltale game, if nothing else to cover shipping of those that pre-ordered.
By the way, it would be a plus if you had even a temp to answer the phones at your office, especially when something like this happens.
UP YOUR GAME - and you can take that anyway you like at this particular point -
The framerate on this game is terrible. It constantly has moments of freezing as if it's having tiny digital seizures.
Honestly, it was annoying, but I was ok with it. That is until my game reset to the begining. Now I'm not cutting it any slack.
Also, I saw a false claim that this only happens on 4 gig systems. Bull$h*+. Mine's a 250.
Also bought the disc for XBOX 360 for my teenagers. It is an unplayable and frustrating experience. Been lurking on forum for a few weeks to give them a chance to patch the problem. So far, extremely disappointed in TellTale's lack of a meaningful response and overall marginalizing of the problem! Returning disc to Amazon for refund (Thank-you Amazon!) Note: Those that have purchased the game through Amazon only have 30 days from date of purchase to return. Left a pretty frank review there as well to warn others, noted others have done the same. As to reporting to Better Business Bureau, I don't think they care. TellTale is not BBB accredited. They've been around since 2004, and haven't bothered to seek accreditation. They currently have an 'F' rating with open complaints dating back to Feb 2011 that they have yet to respond to. Certainly leaving a complaint there is not a bad idea. May discourage future/current investors, but I don't know how often the average consumer researches video game companies before making a purchase. For that reason, I don't think they really care about the BBB rating. I, for one, do not plan to be a return customer. Good luck to those of you who choose or are forced to hang around with the hopes they will fix their product. I hope it works out. At the end of the day, this is a business concerned about their bottom line. Applying pressure through the investors that help fund their business (look at their corp info link) or through Microsoft who granted them "offical developer" status may stimulate some momentum. Mentioning their current BBB rating couldn't hurt. Right now, I'm thankful that I can still vote with my wallet.
I too have this issue. I returned one disc to exchange with another, then brought the new one home only to have the exact same thing happen. So hard to play the game when it freezes and shutters like it does! TellTaleGames are you listening to whats going on with your game? Something should be done about this!
Wow, that was unexpected... glad TTG responded to this packaged disc issue!
Now if only they'd respond to the corrupted saves problem... but I digress.
Do you need an Xbox Live Gold account to redeem codes for digital downloads? Or are regular Live accounts sufficient?
The TTG form also fails to ask gamers to specify their locale/geography. XboxLive is pretty fragmented (especially in the EU) - how are they going to give codes that work for gamers' accounts if TTG doesn't ask for confirmation on the geography? A single Xbox can be used within numerous geographies that are covered by separate Xbox Live regions. (a Eurogamer report said the game was available in Europe... not really sure if it ever made its way out there)
Also, it's a pretty wide industry statistic that only about half of current-gen consoles are networked (used online with any degree of frequency). Should be interesting to see if this fix works for the customers who sought out the packaged disc version due to their home network options.
There's an official statement now for users with stuttering issues playing from the disc.
I've read the instructions on how to obtain a code to download this game. I have to say that is quite unsatisfactory. Why should I have to waste my time finding a place to print out the document, take pictures of information I do not want to reveal, and other general jumping through hoopery? Why am I being punished?
Telltale, is this the best you got? A lame workaround? I can understand it if it is only a stop gap measure to appease the angry horde. But please say that there are other options in the making. That you are not giving up with that as a solution.
Will there be patch for this? Please reply, yes or no at least. If yes when can it be expected?
I just wanted to chime in & say I'm having the same problem. I just bought a hard copy of the game for Xbox and the game stutters, lags, and freezes in the first episode, so bad that it's literally unplayable. Hope they fix this soon. I own a 2010 4GB console.
I've played through and beat the whole game. BUT! It was VERY aggravating because it glitched and lagged so bad. I wonder what TellTale plans on doing about this. I can't take my game back and if I could they would only replace it with the same exact game... Which obviously doesn't work.
I just purchased the walking dead game and it is not letting me do any episode except episode one. I either need you guys to find a way to fix this problem or give me a refund on the game because I didn't pay $30 for one episode. Contact me ASAP
I rented the walking dead game from a redbox, perfect condition, had every episode installed. and when i tried to play ep.2,its started me right beck to the first friggin episode! :mad:
Hi I just bought the walking dead game today , and was very excited about playing it until I unfortunately ran into the same exact problems with the freezes and glitches during action scenes! It makes it not worth your while to get into the game when you already know its gonna happen. Is or has this problem been resolved?
Comments
The framerate shuttering and audio delay in some bits was really agitating, making the game I so wanted to play purely unenjoyable as well. I couldn't even make it past the part with the zombified policeman without having to die.
I understand fully when a PC game lags and shutters, but that comes from the inability to meet graphical/hardware standards. This, on the other hand, is really unacceptable. A console game shouldn't have to suffer the same fate an old computer would with a recent game.
I'm contemplating whether or not I should refund for the game, but I think I'll keep it by waiting and see if Telltale would release a patch that would fix this mess...
What do you need to replicate? Take one of your games, pop it into any xbox and have a look.
Still no fix, you've ruined the possibility of any further purchases for a lot of people.
Oh and grats on the game of the year award.
That is true. When connected, you will see "Refreshing status" or something to that effect. It always worked for me and played each Episode so far. Clear the 360's cache twice, If you have an HDD and the 4 GB, on board. Clear each of those cache's. Reboot the 360. Connect to XBL and try it again.
Like many others, I received The Walking Dead disc as a Christmas present, and it's completely unplayable. I don't know what type of Xbox360 I have (I honestly didn't even know there were different kinds). I don't usually connect it to Live, since I don't have Gold and my router is in a different room.
But that shouldn't matter, anyway. Undeadwolf17 is exactly right--
The game sometimes cannot read the disc as a error message appears. I managed to beat episode one with the constant problems, but it is really disappointing that such a great game took less than 30 seconds for flaws to start showing up and ruining the experience.
*ahem* Overall, a mixed experience.
Also, an edit for clarification: I have never dashboarded or shut off the Xbox or anything like that whilst playing. If my save committed suicide, it was the game and nothing but the game's fault.
http://www.telltalegames.com/forums/showthread.php?t=40240&page=4
Is there a timeline for a fix? Is there a project plan? I think we, as consumers, deserve to have these details communicated to us. Please, someone say something. Thanks.
GB
Why release an untested game?
Telltalegames has tainted their reputation!
I think most people are more crazy over the fact that your response to these issues is very lacking and we can all only take so much. Especially with a Christmas release that people get so excited about.
This is not a total issue with a certain version of xbox, I spent the day trying different things on 4 different machines. It's obvious it would be in your best interest to biting the bullet and just admit you screwed up and stop the bleeding your reputation is taking right now.
I would suggest for starters that you offer a online digital download code possibly with the entering of a serial number from the disk. as in this case - the disk is worthless to most people that are having these problems.
Also, a letter to your retailers to immediately offer refunds due to a defective or not fully tested product. I would also offer a 20% discount on a future Telltale game, if nothing else to cover shipping of those that pre-ordered.
By the way, it would be a plus if you had even a temp to answer the phones at your office, especially when something like this happens.
UP YOUR GAME - and you can take that anyway you like at this particular point -
Honestly, it was annoying, but I was ok with it. That is until my game reset to the begining. Now I'm not cutting it any slack.
Also, I saw a false claim that this only happens on 4 gig systems. Bull$h*+. Mine's a 250.
Now if only they'd respond to the corrupted saves problem... but I digress.
Do you need an Xbox Live Gold account to redeem codes for digital downloads? Or are regular Live accounts sufficient?
The TTG form also fails to ask gamers to specify their locale/geography. XboxLive is pretty fragmented (especially in the EU) - how are they going to give codes that work for gamers' accounts if TTG doesn't ask for confirmation on the geography? A single Xbox can be used within numerous geographies that are covered by separate Xbox Live regions. (a Eurogamer report said the game was available in Europe... not really sure if it ever made its way out there)
Also, it's a pretty wide industry statistic that only about half of current-gen consoles are networked (used online with any degree of frequency). Should be interesting to see if this fix works for the customers who sought out the packaged disc version due to their home network options.
I've read the instructions on how to obtain a code to download this game. I have to say that is quite unsatisfactory. Why should I have to waste my time finding a place to print out the document, take pictures of information I do not want to reveal, and other general jumping through hoopery? Why am I being punished?
Telltale, is this the best you got? A lame workaround? I can understand it if it is only a stop gap measure to appease the angry horde. But please say that there are other options in the making. That you are not giving up with that as a solution.
Will there be patch for this? Please reply, yes or no at least. If yes when can it be expected?
Here is a video about it.
https://www.youtube.com/watch?v=wu8ZIHjmHB8
I have 120GB in mine..;)
Hi I just bought the walking dead game today , and was very excited about playing it until I unfortunately ran into the same exact problems with the freezes and glitches during action scenes! It makes it not worth your while to get into the game when you already know its gonna happen. Is or has this problem been resolved?