GAME WON'T START (PS3 - Black Screen)

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Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thanks for the extra information, I'll make sure to pass it along to the team.

    oliol posted: »

    Sure. It's version 1.00

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thanks for the extra info @zaff_ I will make sure to pass it along to the team!

    zaff_ posted: »

    Telltale Mike, Not sure if this helps you but after reading a few posts it looks like this is an issue when players were logged on a seconda

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited June 2015

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future.

    If you are currently experiencing this issue, can you please clarify how many save slots you are currently using, and if you have renamed any of the save slots to a custom save name in-game? If so, could you please provide the info of how many save slots you are using, and what your save slots are named if you chose to rename them in-game?

  • I'm currently using three mike. No renaming

  • Also having this issue. 2 profiles. No renaming

  • Me too. I'm in Seattle and also a big buy every telltale fan. But this will make me think twice. I one day awoke to a black screen of death. Then like everyone else re-download and still nothimg. Deleted my saves.... and it worked. But you lose the play through that were first time rookie moves that you can't get back. Once you know what does what it's just not the same. Fix this please! On my 3rd black screen and on my 3rd episode 1 replay thru episode 4

  • I'm using at least 2 save files. Not entirely sure, haven't played since beating episode three a couple times. I did not rename the files.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • Thread: (PS3) GoT still doesn't work - black screen crash


    I was on my brothers account this morning and he got an update for game of thrones and I thought "they finally fixed it" so he downloaded the update and it worked, so I went to my profile to play it and it just so happened that the update wad profile specific for some reason and only worked for him and mines still broken even though he downloaded it on the same console. Now I'm going through a very enjoyable time of reinstalling each individual episode all over again, I don't understand how telltale didn't test this, this problem has been here for near on a week now ever since episode 4 came out

  • I am using 3 slots, no renaming.

  • I'm using two, and I never renamed them.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • I used two slots. Did rename

  • I'm using two save file and they've both been renamed.

    CoyoteFR posted: »

    I'm using two, and I never renamed them.

  • I'm using two save file and they've both been renamed. The first was named Thomas and the second was named Florine.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • I am using 4 save slots, all renamed.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • edited June 2015

    Thread: Black Screen - What is being done??


    Hi - I purchased Episode 4 on Friday 29th May on PS3 and as soon as I click open it is just a black screen constantly for the past week. I have seen people posting the same issues. I love the series and Telltale in general (wolf among us was fantastic) but disappointed as I can't see anything to resolve the issue (Or am I missing it?) If there is nothing that can be done can you let me and other gamers know. Please can someone advise. Many thanks :)

  • I am having the exact same issue. Please help.

  • I have three slots with no renaming.

  • Same issue here. Two save files, no renaming. Only had ep 1-3 up to yesterday, when I first saw the issue. Had already played and completed each (three weeks ago-ish), but straight to the black screen yesterday. Tried downloading 4 today, same issue.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • Same issue here on ps3. Even over a week now.

  • The Latest update has screwed up my game, it doesn't work anymore

  • Thread: Game of Thrones episode 4 black screen


    I downloaded Game of Thrones episode 4 on my ps3 last Tuesday when it came out. Ever since then, every time I tried to start up the game, it would immediately go to a black screen and crash. I tried playing multiple times and I would really appreciate any suggestions so that I can fix this issue.

  • Two slots and I kept the naming of the saving slots as is.

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • Looks like of the issue occurs in case people having two saveslots in place...

  • 3 slots. No rename

  • 4 saves no rename

  • Almost the same problem here.

    I was able to play Episode 4 once or twice. Today, I tried opening up the game again and all I get is a black screen. I've tried rebooting everything a few times and... still nothing.

  • I installed update 1.08 and it solved absolutely nothing. Unless I get a working game in the next few days, I want a refund.

  • I previously deleted all of my save files, which resulted in the game working fine.
    But today, when my sister tried to play, the good old black screen was back.
    Seriously, I'm not going to delete the save files and play through the entire game AGAIN.
    The Walking Dead Season 2 is also not working anymore (don't know if related to this).
    Honestly, I payed 45 euros for those games and I think I'm entitled to a working product.

  • Also I have 3 save slots, all of them renamed.

  • Same problems here. Over a week now.
    Also I have deleted and reinstalled the game now it's requesting I pay for the episodes even though I have bought the season passandthe season pass has disappeared from the p's store!

  • Thread: Black Screen On PS3 Startup...


    I just purchased, downloaded and installed the 4th episode for Game of Thrones and when I click on it to start the Game (from the xmb) it goes black... Not sure if this is a common issue but would appreciate any assistance on how to fix this.

    Aloha!

  • Oh my god telltale. Fix this shit already.

  • Guys, I think the problem is caused somehow by new episode 4.
    I re-downloaded all episodes with the latest patch 1.08, but before installing episode 4 I started the game and it was running OK.
    When I installed episode 4, again the screen became black and I needed to restart the system.
    Hope this will help Mike to give us some solution soon, as for more than a week I (and not only me) can not play episode 4..
    I had similar problem with Tales from the Borderlands before, but I delete game and all saves and it is OK to play now. Maybe deleting all saves here will help as well?

  • Mike, it's been 1 week since your last post about this issue. Could we get an update, please?

    My sincerest apologies, we are still currently looking into the issue, and hope to have more information in the near future. If you are c

  • Same problem on ps3. I deleted all saves and replayed episodes 1 to 3. Saves and restarts without problem. However after playing into episode 4, the black screen reapears. I can only start the game after deleting the saves again.

  • Still no help still not fixed.
    It's been weeks now.
    Had enough no way in a million years will I even buy one of these games again it's been problem after problem since the first episode (which didn't work) then there was the issues with episode 2 and now this! On top of that the release dates are always delayed.
    frustrating waste of time and money.
    goodbye telltale.

  • I'll hop on this thread so I can follow it, I'm having the exact same issue and I contacted them about it well over a month ago, still no resolution. It has something to do with the save data, since every time the saves are cleared, the game works just fine, but a game where you have to delete your saved data to replay is not a functional game. Telltale, I've been patient and polite as can be up to this point through a broken game and delayed responses. Please don't make me demand a refund and warn all of my friends away from your company

  • Thread: 'Sons of winter' ep 4 doesn't work PS3


    Every time I open the game on PS3 after downloading episode 4, it never opens and a black screen persists. I had to re download every episode to make it work, which took over an hour, but the game worked. After the initial play through though, it fails to open again. Anyone else have this problem?

  • Thread: HELP! Game of Thrones won't start (Ps3)


    I am playing Game of Thrones since months and everything has been fine
    until i played threw Episode 4...
    Since i am done with Episode 4 the Game won't start.
    I tryed to open it in the PS menu but i only get a black screen.
    Then i have to turn my PS off and on but the same thing happens again...
    I have allready updatet it... restored my PS file system and rebuild PS database ...
    nothing helped...
    anyone please help me...?

    sorry for the bad english

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