Deleted/uninstalled game data again. Reinstalled and went back in, not selecting the upload and not signing in to psn. Now my save data for … moreall four episodes are there. So two things I've learned:
* Do not download the update. This seems to be what's causing the black screen. It will keep asking you to install it but just cancel every time.
* If there are any problems at all with this game, go delete all game data and then reinstall. Hopefully this works for other people.
I had the black screen problem as well.
I however downloaded the patch from this ( https://www.telltalegames.com/community/discussion/908… more01/game-of-thrones-pc-mac-episode-2-patch-download-install-instructions ) page again ( the old copy from my download a couple of months ago would just display 'GoT is already up to date") and then launched the game upon completion, I did not get the black screen! Hope this helps.
I had the same issue with the black screen. What I did was a complete uninstallation of Game of Thrones on my PS3. Afterwards I was able to reinstall it and updated to version 1.07 directly. Then I installed all available episodes 1-3. This worked, as well. and I was able to start the game. However my savegames cannot be used any longer on the PS3. At least the current 1.07 version does not accept them. So all my choices are gone and I can just start from scratch. Very disappointing...
And I am not able to download episode 4, either (PS3 Europe [Germany]).
So no to my questions: What is with my savegames? Will there be an update so that I can use my choices for episode 4?
When will episode 4 available to download for the PS3 (Germany)?
I just updated the PS3 verson (I believe a new episode is out). After upgrading the game will no longer open (I get a black screen).
I also have had general issues with audio skipping at the start of new scenes.
Thank you all for providing the extra information and details about the issue you are currently experiencing. I have been actively updating the team with your info. We are working hard at locating the cause of the issue, and hope to have a resolution for the issue soon.
@oliol Thank you for providing detailed steps on how you were able to work around the issue to play the game successfully. Could you please clarify which version number of the game you are currently playing that allows you to play successfully? (You can check this by hovering over the Game of Thrones Game Data file from your PS3's XMB, then press Triangle. On the side menu, select 'Information', and the next page should show you which version number you are currently playing. This information could prove useful to finding a fix for the issue.
Please note that we are working hard at locating the root cause of the issue, and hope to have more information soon.
Deleted/uninstalled game data again. Reinstalled and went back in, not selecting the upload and not signing in to psn. Now my save data for … moreall four episodes are there. So two things I've learned:
* Do not download the update. This seems to be what's causing the black screen. It will keep asking you to install it but just cancel every time.
* If there are any problems at all with this game, go delete all game data and then reinstall. Hopefully this works for other people.
Almost positive that the update and save files are what's causing the black screen like others have stated. After multiple attempts at uninstalling and re-installing the game data, but leaving the save files I was still left with a black screen. After multiple infuriating attempts to get this game to open and having no luck, I decided to delete my save files along with uninstalling the game. (Something that I am extremely annoyed with, since I had to go back and spend six hours to play through episode 1, 2 and 3 again.) The game opened automatically after deleting the save files, but the first thing that pops up is the 1.07 update. Accepting the update previously caused the black screen, so I refused the update. The game proceeded to the title screen like normal. This seems to be working for now, since I've finished episode 4 and am currently not having any more problems.
So in conclusion, don't download the update. (Not sure if you need to delete your save files as well, I've seen that the game seems to work without deleting save files, and by just denying the update.) It's baffling to me that so many people are having this problem and the only solutions Telltale Games have really come up with in two months are "Make sure the latest update is installed" or "Upload your save files to the online storage" Neither of which really help.
Not impressed, and leaning towards not buying another Telltale Games product if this is the "support" I can look forward to with future games.
I was so excited when I saw episode 4 finally availible for download, and let it download. However, the game would not -play... and I had to reboot my PS3. I went to see once it was rebooted to see if their was an update, and it stated their was. So, I installed that.... tried again... no luck.... So, I deleted the game and tried to reinstall it. Just tried it again, and no luck.... Seriously I have had no issues playing the game, several times.... several times through...
I am a bit peeved, but I suppose sometimes things happen... but this is a big thing.... I hope it is solved soon... Not a good example for my first purchase from them... other then the Lego Games..
So I guess this will just be our pattern now. Download a new episode, delete the save files, play the game again from the beginning. I have every other Telltale title and I don't understand why this issue has never come up before. What makes GoT so special? Huh? lol Sucks to be a Telltale fan this week. Two months and no fix. I'm playing from somewhere in the world on a PS(Don't care about)3 and if this issue follows over to other Telltale titles then you can probably cut this loyal customer out for the foreseeable future.
HI - I've also been getting the black screen (and total system freeze) when trying to start the game on PS3. I got through episode 3 without issue, but then when i wanted to go back to play after finishing the episode, I started to get the black screen. I've downloaded episode 4, and still getting the black screen.
For some reason my save game data is showing as "locked" and it won't let me copy the data to USB. Only have the option for online backup through PlayStation Plus! So I've paid for the season pass for the game which I can't play now, and have to pay up to sign up for PlayStation Plus if I want to backup my data before trying to resolve this issue?
I guess I should attempt to be a little helpful and say that when episode 3 came out, I got the black screen. I then had to delete the save files, and the game, restart from the beginning to get to episode 3 and everything worked fine and enjoyed Episode 3 three or four times. Today, I stupidly downloaded the new Version 1.07 81 mb update and from that moment on was lost. The black screen returned. I deleted my save files, the game started up, I downloaded episode 4 and everything is still working. I now begin the long arduous task of playing the game again from the beginning...I love this game but I'm not sure I love it so much that I'm okay with constantly replaying it in order to start the new episode. For shame Telltale. For shame. This isn't going to be nearly as cute when episode 6 comes out and I have to replay the game for 12 or 13 hours before I can start the last episode.
Episode 4 will be available for EU PS3 players Friday, May 29th. We are currently looking into the issue regarding the black screen, if you are unable to use/see your save files in-game when updated to v1.07, can you please clarify if you were able to play successfully through Episode 3 without experiencing any issues?
I had the same issue with the black screen. What I did was a complete uninstallation of Game of Thrones on my PS3. Afterwards I was able to … morereinstall it and updated to version 1.07 directly. Then I installed all available episodes 1-3. This worked, as well. and I was able to start the game. However my savegames cannot be used any longer on the PS3. At least the current 1.07 version does not accept them. So all my choices are gone and I can just start from scratch. Very disappointing...
And I am not able to download episode 4, either (PS3 Europe [Germany]).
So no to my questions: What is with my savegames? Will there be an update so that I can use my choices for episode 4?
When will episode 4 available to download for the PS3 (Germany)?
It was the case for me. I didn't experience any problem until episode 4. I updated the game to version 1.07 and the game launched properly. Then I was able to select episode 4 and download it. After the completion, the game asked me if I would like to start episode 4 and that it would bring me back to the main menu. When I answered yes, the screen turned black and even if I waited about 10-15 min hoping it was just a very very long loading screen, nothing happenned. Since then, as soon as I launch the game, there's only a black screen (no loading, and can't even get to the main screen where it asks to press any button to start).
Episode 4 will be available for EU PS3 players Friday, May 29th. We are currently looking into the issue regarding the black screen, if you … moreare unable to use/see your save files in-game when updated to v1.07, can you please clarify if you were able to play successfully through Episode 3 without experiencing any issues?
Yesterday I downloaded the fourth episode of Telltale´s GoT game. I played it and i almost finish it but i closed the game because it was too late to continue. Today I get home and when I start the game it just gives me a black screen, there is nothing to see, as i open the game I see the black screen and there is nothing i can do about it. I tried several times, but when I get the black screen I cant close the game and I have to shut down my console from the button. I really want to play and I´ve been seeing many people who have the same problem.
Who does the QA for these games(developers do not make good testers)? Stuttering audio and black screens of death all seem pretty commonplace. Do you do any form of beta testin?
Been following this thread for last few days. I too did not have any issues with the game until this latest patch. I decided to try and remove game files not save files. I then redownloaded and installed Episode 1. Started Game up. Installed 1.07 patch. Went into Episodes in game and downloaded and installed only episode 4, i did not download 2 and 3. I then played the game with my previous save files. I had played through the first three episodes on 3 different saves. I was able to play through the whole episode 4 on all those save files with no problem. I still have not reinstalled episodes 2 and 3. I think episode 3 might be the issue with this patch.
This is a really messed up issue, and need to be resolved. People should not have to delete their save files to play this game.
I was able to play episode 3 only by denying the update. Then, after saving the game, I got the black screen and I can't play it again nor continue onto episode 4.
Episode 4 will be available for EU PS3 players Friday, May 29th. We are currently looking into the issue regarding the black screen, if you … moreare unable to use/see your save files in-game when updated to v1.07, can you please clarify if you were able to play successfully through Episode 3 without experiencing any issues?
For anyone currently affected by this issue, does signing out of the PSN Network allow you to start the game successfully?
* On th… moree XMB Menu go to PSN > Account Management > Press Triangle
* Select ‘Sign-out’ from the options to the right of the screen and press the X button
Then attempt starting the game again and see if you are able to successfully start the game.
With all of these issues that I've had (had problems with Episode 3 as well), I think there should be some sort of compensation like a free upgrade to the Season Pass on PS4. You could kill 2 birds with one stone; compensation for the inconvenience of dealing with all of these issues and letting me play the new episode.
For anyone currently affected by this issue, does signing out of the PSN Network allow you to start the game successfully?
* On th… moree XMB Menu go to PSN > Account Management > Press Triangle
* Select ‘Sign-out’ from the options to the right of the screen and press the X button
Then attempt starting the game again and see if you are able to successfully start the game.
For anyone currently affected by this issue, does signing out of the PSN Network allow you to start the game successfully?
* On th… moree XMB Menu go to PSN > Account Management > Press Triangle
* Select ‘Sign-out’ from the options to the right of the screen and press the X button
Then attempt starting the game again and see if you are able to successfully start the game.
Almost positive that the update and save files are what's causing the black screen like others have stated. After multiple attempts at unins… moretalling and re-installing the game data, but leaving the save files I was still left with a black screen. After multiple infuriating attempts to get this game to open and having no luck, I decided to delete my save files along with uninstalling the game. (Something that I am extremely annoyed with, since I had to go back and spend six hours to play through episode 1, 2 and 3 again.) The game opened automatically after deleting the save files, but the first thing that pops up is the 1.07 update. Accepting the update previously caused the black screen, so I refused the update. The game proceeded to the title screen like normal. This seems to be working for now, since I've finished episode 4 and am currently not having any more problems.
So in conclusion, don't download the update. (Not sure if you need t… [view original content]
All I can suggest is uninstalling and re-installing the game to see if the update pops up, and if it does then deny it, it will continue to ask to update a few times, but continue to hit no and it should go away. If uninstalling and reinstalling doesn't cause the update to pop up, or if it still just comes to a black screen then what I found worked was uninstalling my save files as well. I did this and it caused the game to open to the update, which I denied. Accepting the update seems to be causing the black screen. I'd suggest trying any other options before deleting your save files though, as you'll have to start the game completely from scratch.
So try uninstalling the game and reinstalling to see if the update pops up, and if it does then deny it and you should be able to get into the game, but you'll have to play offline I believe. If this doesn't work then I'd say wait for someone from Telltale Games to respond so you don't have to delete your save files. I really hope this works for you. This whole situation is extremely frustrating.
So far, so good. I uninstalled the game, then downloaded episode 1. I'm downloading episode 4 now, but not sure if I need to download the other episodes, 2 and 3, to get my choices and everything back. I don't think I will as I still have a save file from after episode 3.
All I can suggest is uninstalling and re-installing the game to see if the update pops up, and if it does then deny it, it will continue to … moreask to update a few times, but continue to hit no and it should go away. If uninstalling and reinstalling doesn't cause the update to pop up, or if it still just comes to a black screen then what I found worked was uninstalling my save files as well. I did this and it caused the game to open to the update, which I denied. Accepting the update seems to be causing the black screen. I'd suggest trying any other options before deleting your save files though, as you'll have to start the game completely from scratch.
So try uninstalling the game and reinstalling to see if the update pops up, and if it does then deny it and you should be able to get into the game, but you'll have to play offline I believe. If this doesn't work then I'd say wait for someone from Telltale Games to respond so you don't have to … [view original content]
I think it might be required to have episode 2 and 3 downloaded to play episode 4, but I'm not sure... If it's not then great, because I think the problem started with episode 3, but I've noticed some people saying that the problem started for them with episode 4. Interested to hear if you can avoid episode 3 and if it fixes the problem.
Thanks Hilox, I'll give that a try.
So far, so good. I uninstalled the game, then downloaded episode 1. I'm downloading episode 4 now, bu… moret not sure if I need to download the other episodes, 2 and 3, to get my choices and everything back. I don't think I will as I still have a save file from after episode 3.
Well, I haven't gotten to try it since I went and deleted everything, and reinstalled for the fourth time... I know when I tried it after, it went to the title screen. But I had to go, and haven't had time to try it since. Going to try it tomarrow, and then we shall see.. but I had to delete everything, because just doing the game files wasn't enough (That was uninstall/reinstall 3, 2 was just deleting the game and reinstalling).
Compensation in some form would be nice, but I am already a Season Pass member for the ps3. Normally, I wouldn't suggest this, because things happen, but this is a pretty serious thing, and is effecting allot of people apparently. Some people are playing the game normal, but I haven't been able to as yet with Episode 4.
No luck.
With all of these issues that I've had (had problems with Episode 3 as well), I think there should be some sort of compensation … morelike a free upgrade to the Season Pass on PS4. You could kill 2 birds with one stone; compensation for the inconvenience of dealing with all of these issues and letting me play the new episode.
My sincerest apologies guys, we are still looking into the issue, and I hope to have an update for everyone in the near future. If you are attempting the workaround that is mentioned in this thread, and you have save files with Episode 3 completed, you will not need to re-download Episodes 2 and 3 unless you want to replay them on another save slot, or rewind to them in your current saveslot.
I think it might be required to have episode 2 and 3 downloaded to play episode 4, but I'm not sure... If it's not then great, because I thi… morenk the problem started with episode 3, but I've noticed some people saying that the problem started for them with episode 4. Interested to hear if you can avoid episode 3 and if it fixes the problem.
Everything worked. I had two save files from Episode 3, but I had only completed the episode for one of them. The other save was the file I had hoped to continue with, so I chose to finish the episode with auto-generated choices and continue into Episode 4 with that file and saved the 3/4 finished file to save slot 3. I would like to finish Episode 3 with my own choices, but I'm worried if I download the episode it might mess with Episode 4. Do either of you see this being a problem?
I think it might be required to have episode 2 and 3 downloaded to play episode 4, but I'm not sure... If it's not then great, because I thi… morenk the problem started with episode 3, but I've noticed some people saying that the problem started for them with episode 4. Interested to hear if you can avoid episode 3 and if it fixes the problem.
That's awesome! I'm so relieved to hear that everything worked. If you've gotten to the game and denied the update then you should be able to download and play through episode 3 without having any problems with episode 4. (Or any of the episodes for that matter.) Keep in mind you will have to deny the update every time you open the game, and if you accidentally hit the update I'm pretty sure the black screen will come back...
I really hope you don't have any more problems and enjoy the game after all this.
Everything worked. I had two save files from Episode 3, but I had only completed the episode for one of them. The other save was the file I … morehad hoped to continue with, so I chose to finish the episode with auto-generated choices and continue into Episode 4 with that file and saved the 3/4 finished file to save slot 3. I would like to finish Episode 3 with my own choices, but I'm worried if I download the episode it might mess with Episode 4. Do either of you see this being a problem?
I'm going to attempt Hillox's method. If the team needs another description of whats happening, then here's my problem and some details:
Problem: As with everyone else, my screen goes black after launching the game. I am forced to reboot my PS3 due to there being no response from the system.
Details: I am in the Southeast US, and i downloaded episodes 1-3 through purchase of the season pass in the beginning of May. My game worked perfectly until I downloaded episode 4. That's when I experienced the problem.
I deleted the entire game, but only reinstalled episode 1. Surprisingly, it booted up fine. I installed update 1.07, and then downloaded episode 2. All of my save files were intact.
HOWEVER, after fully installing episode 2, I experienced the problem once more.
This works if you delete the game, re-download episode 1 and then download episode 4. Play offline (i.e. Not connected to the internet), when it ask you to update the game just keep canceling over and over a few times, it will start up. My save files weren't deleted, and played episode 4. The only thing is that you can't compare your choices with other players like they usually have at the end of the episodes. When a patch comes out I'll replay it.
For anyone currently affected by this issue, does signing out of the PSN Network allow you to start the game successfully?
* On th… moree XMB Menu go to PSN > Account Management > Press Triangle
* Select ‘Sign-out’ from the options to the right of the screen and press the X button
Then attempt starting the game again and see if you are able to successfully start the game.
Thread: PS3: Black screen after starting GoT (Ep4)
Hi!
Yesterday I have downloaded and installed Episode 4 on my Ps3. When starting the game the whole screen turns black and my Ps3 crashes. I cannot even make it into the main screen.
Hi! I'm using ps3/Europe and having the same problem or something quite similar. I've downloaded the latest episode, but it didn't start, i only get a black screen on my tv and my ps3 system froze. when i deleted my saved game frome the storage the problem was seemed to be solved, but then again when i get out of the game, then get back i get the same black screen as before. It's really annoying to loose all of my saved games all the time i want to play, it would be a great help if someone could tell me what's the problem and how can i solve it permanently. Thanks very much!
I am not Telltale staff so i can't help with technical issues so i moved this to the support forum where a Telltale staff member might be able to help.
This thread might be helpful as other people seem to be having the same problem.
Hi! I'm using ps3/Europe and having the same problem or something quite similar. I've downloaded the latest episode, but it didn't start, i … moreonly get a black screen on my tv and my ps3 system froze. when i deleted my saved game frome the storage the problem was seemed to be solved, but then again when i get out of the game, then get back i get the same black screen as before. It's really annoying to loose all of my saved games all the time i want to play, it would be a great help if someone could tell me what's the problem and how can i solve it permanently. Thanks very much!
I am not Telltale staff so i can't help with technical issues so i moved this to the support forum where a Telltale staff member might be able to help.
This thread might be helpful as other people seem to be having the same problem.
Comments
This is great! This worked for me as well, and I was able to play through episode 4!
I had the black screen problem as well.
I however downloaded the patch from this ( https://www.telltalegames.com/community/discussion/90801/game-of-thrones-pc-mac-episode-2-patch-download-install-instructions ) page again ( the old copy from my download a couple of months ago would just display 'GoT is already up to date") and then launched the game upon completion, I did not get the black screen! Hope this helps.
Dude there's no patch for PS3...
I had the same issue with the black screen. What I did was a complete uninstallation of Game of Thrones on my PS3. Afterwards I was able to reinstall it and updated to version 1.07 directly. Then I installed all available episodes 1-3. This worked, as well. and I was able to start the game. However my savegames cannot be used any longer on the PS3. At least the current 1.07 version does not accept them. So all my choices are gone and I can just start from scratch. Very disappointing...
And I am not able to download episode 4, either (PS3 Europe [Germany]).
So no to my questions: What is with my savegames? Will there be an update so that I can use my choices for episode 4?
When will episode 4 available to download for the PS3 (Germany)?
Thread: PS3 Crash after Upgrade
I just updated the PS3 verson (I believe a new episode is out). After upgrading the game will no longer open (I get a black screen).
I also have had general issues with audio skipping at the start of new scenes.
Thank you all for providing the extra information and details about the issue you are currently experiencing. I have been actively updating the team with your info. We are working hard at locating the cause of the issue, and hope to have a resolution for the issue soon.
@oliol Thank you for providing detailed steps on how you were able to work around the issue to play the game successfully. Could you please clarify which version number of the game you are currently playing that allows you to play successfully? (You can check this by hovering over the Game of Thrones Game Data file from your PS3's XMB, then press Triangle. On the side menu, select 'Information', and the next page should show you which version number you are currently playing. This information could prove useful to finding a fix for the issue.
Please note that we are working hard at locating the root cause of the issue, and hope to have more information soon.
Almost positive that the update and save files are what's causing the black screen like others have stated. After multiple attempts at uninstalling and re-installing the game data, but leaving the save files I was still left with a black screen. After multiple infuriating attempts to get this game to open and having no luck, I decided to delete my save files along with uninstalling the game. (Something that I am extremely annoyed with, since I had to go back and spend six hours to play through episode 1, 2 and 3 again.) The game opened automatically after deleting the save files, but the first thing that pops up is the 1.07 update. Accepting the update previously caused the black screen, so I refused the update. The game proceeded to the title screen like normal. This seems to be working for now, since I've finished episode 4 and am currently not having any more problems.
So in conclusion, don't download the update. (Not sure if you need to delete your save files as well, I've seen that the game seems to work without deleting save files, and by just denying the update.) It's baffling to me that so many people are having this problem and the only solutions Telltale Games have really come up with in two months are "Make sure the latest update is installed" or "Upload your save files to the online storage" Neither of which really help.
Not impressed, and leaning towards not buying another Telltale Games product if this is the "support" I can look forward to with future games.
I was so excited when I saw episode 4 finally availible for download, and let it download. However, the game would not -play... and I had to reboot my PS3. I went to see once it was rebooted to see if their was an update, and it stated their was. So, I installed that.... tried again... no luck.... So, I deleted the game and tried to reinstall it. Just tried it again, and no luck.... Seriously I have had no issues playing the game, several times.... several times through...
I am a bit peeved, but I suppose sometimes things happen... but this is a big thing.... I hope it is solved soon... Not a good example for my first purchase from them... other then the Lego Games..
So I guess this will just be our pattern now. Download a new episode, delete the save files, play the game again from the beginning. I have every other Telltale title and I don't understand why this issue has never come up before. What makes GoT so special? Huh? lol Sucks to be a Telltale fan this week. Two months and no fix. I'm playing from somewhere in the world on a PS(Don't care about)3 and if this issue follows over to other Telltale titles then you can probably cut this loyal customer out for the foreseeable future.
HI - I've also been getting the black screen (and total system freeze) when trying to start the game on PS3. I got through episode 3 without issue, but then when i wanted to go back to play after finishing the episode, I started to get the black screen. I've downloaded episode 4, and still getting the black screen.
For some reason my save game data is showing as "locked" and it won't let me copy the data to USB. Only have the option for online backup through PlayStation Plus! So I've paid for the season pass for the game which I can't play now, and have to pay up to sign up for PlayStation Plus if I want to backup my data before trying to resolve this issue?
Please help.
Thanks
I guess I should attempt to be a little helpful and say that when episode 3 came out, I got the black screen. I then had to delete the save files, and the game, restart from the beginning to get to episode 3 and everything worked fine and enjoyed Episode 3 three or four times. Today, I stupidly downloaded the new Version 1.07 81 mb update and from that moment on was lost. The black screen returned. I deleted my save files, the game started up, I downloaded episode 4 and everything is still working. I now begin the long arduous task of playing the game again from the beginning...I love this game but I'm not sure I love it so much that I'm okay with constantly replaying it in order to start the new episode. For shame Telltale. For shame. This isn't going to be nearly as cute when episode 6 comes out and I have to replay the game for 12 or 13 hours before I can start the last episode.
Episode 4 will be available for EU PS3 players Friday, May 29th. We are currently looking into the issue regarding the black screen, if you are unable to use/see your save files in-game when updated to v1.07, can you please clarify if you were able to play successfully through Episode 3 without experiencing any issues?
It was the case for me. I didn't experience any problem until episode 4. I updated the game to version 1.07 and the game launched properly. Then I was able to select episode 4 and download it. After the completion, the game asked me if I would like to start episode 4 and that it would bring me back to the main menu. When I answered yes, the screen turned black and even if I waited about 10-15 min hoping it was just a very very long loading screen, nothing happenned. Since then, as soon as I launch the game, there's only a black screen (no loading, and can't even get to the main screen where it asks to press any button to start).
Thread: Help in PS3 version
Yesterday I downloaded the fourth episode of Telltale´s GoT game. I played it and i almost finish it but i closed the game because it was too late to continue. Today I get home and when I start the game it just gives me a black screen, there is nothing to see, as i open the game I see the black screen and there is nothing i can do about it. I tried several times, but when I get the black screen I cant close the game and I have to shut down my console from the button. I really want to play and I´ve been seeing many people who have the same problem.
Thread: Quality Assurance
Who does the QA for these games(developers do not make good testers)? Stuttering audio and black screens of death all seem pretty commonplace. Do you do any form of beta testin?
Been following this thread for last few days. I too did not have any issues with the game until this latest patch. I decided to try and remove game files not save files. I then redownloaded and installed Episode 1. Started Game up. Installed 1.07 patch. Went into Episodes in game and downloaded and installed only episode 4, i did not download 2 and 3. I then played the game with my previous save files. I had played through the first three episodes on 3 different saves. I was able to play through the whole episode 4 on all those save files with no problem. I still have not reinstalled episodes 2 and 3. I think episode 3 might be the issue with this patch.
This is a really messed up issue, and need to be resolved. People should not have to delete their save files to play this game.
For anyone currently affected by this issue, does signing out of the PSN Network allow you to start the game successfully?
Then attempt starting the game again and see if you are able to successfully start the game.
I was able to play episode 3 only by denying the update. Then, after saving the game, I got the black screen and I can't play it again nor continue onto episode 4.
I just tried but it doesn't change anything for me.
Thank you for trying
No luck.
With all of these issues that I've had (had problems with Episode 3 as well), I think there should be some sort of compensation like a free upgrade to the Season Pass on PS4. You could kill 2 birds with one stone; compensation for the inconvenience of dealing with all of these issues and letting me play the new episode.
I also tried this and it did not work for me
Same issue here. Unfortunately, my PS3 automatically updated the game. Now I just have a black screen when I try to open the game.
I, myself am having the black screen once i try to load up the game.ive never had issues with Ep. 3. this started when i downloaded the patch for Ep 4
All I can suggest is uninstalling and re-installing the game to see if the update pops up, and if it does then deny it, it will continue to ask to update a few times, but continue to hit no and it should go away. If uninstalling and reinstalling doesn't cause the update to pop up, or if it still just comes to a black screen then what I found worked was uninstalling my save files as well. I did this and it caused the game to open to the update, which I denied. Accepting the update seems to be causing the black screen. I'd suggest trying any other options before deleting your save files though, as you'll have to start the game completely from scratch.
So try uninstalling the game and reinstalling to see if the update pops up, and if it does then deny it and you should be able to get into the game, but you'll have to play offline I believe. If this doesn't work then I'd say wait for someone from Telltale Games to respond so you don't have to delete your save files. I really hope this works for you. This whole situation is extremely frustrating.
Thanks Hilox, I'll give that a try.
So far, so good. I uninstalled the game, then downloaded episode 1. I'm downloading episode 4 now, but not sure if I need to download the other episodes, 2 and 3, to get my choices and everything back. I don't think I will as I still have a save file from after episode 3.
I recommend trying Hilox's solution above.
I think it might be required to have episode 2 and 3 downloaded to play episode 4, but I'm not sure... If it's not then great, because I think the problem started with episode 3, but I've noticed some people saying that the problem started for them with episode 4. Interested to hear if you can avoid episode 3 and if it fixes the problem.
Well, I haven't gotten to try it since I went and deleted everything, and reinstalled for the fourth time... I know when I tried it after, it went to the title screen. But I had to go, and haven't had time to try it since. Going to try it tomarrow, and then we shall see.. but I had to delete everything, because just doing the game files wasn't enough (That was uninstall/reinstall 3, 2 was just deleting the game and reinstalling).
Compensation in some form would be nice, but I am already a Season Pass member for the ps3. Normally, I wouldn't suggest this, because things happen, but this is a pretty serious thing, and is effecting allot of people apparently. Some people are playing the game normal, but I haven't been able to as yet with Episode 4.
My sincerest apologies guys, we are still looking into the issue, and I hope to have an update for everyone in the near future. If you are attempting the workaround that is mentioned in this thread, and you have save files with Episode 3 completed, you will not need to re-download Episodes 2 and 3 unless you want to replay them on another save slot, or rewind to them in your current saveslot.
Thread: troubleshooting ep4
So downloaded the new episode and now my game won't load at all. Is anyone else having this problem? Using a ps3.
Everything worked. I had two save files from Episode 3, but I had only completed the episode for one of them. The other save was the file I had hoped to continue with, so I chose to finish the episode with auto-generated choices and continue into Episode 4 with that file and saved the 3/4 finished file to save slot 3. I would like to finish Episode 3 with my own choices, but I'm worried if I download the episode it might mess with Episode 4. Do either of you see this being a problem?
That's awesome! I'm so relieved to hear that everything worked. If you've gotten to the game and denied the update then you should be able to download and play through episode 3 without having any problems with episode 4. (Or any of the episodes for that matter.) Keep in mind you will have to deny the update every time you open the game, and if you accidentally hit the update I'm pretty sure the black screen will come back...
I really hope you don't have any more problems and enjoy the game after all this.
I'm going to attempt Hillox's method. If the team needs another description of whats happening, then here's my problem and some details:
Problem: As with everyone else, my screen goes black after launching the game. I am forced to reboot my PS3 due to there being no response from the system.
Details: I am in the Southeast US, and i downloaded episodes 1-3 through purchase of the season pass in the beginning of May. My game worked perfectly until I downloaded episode 4. That's when I experienced the problem.
I deleted the entire game, but only reinstalled episode 1. Surprisingly, it booted up fine. I installed update 1.07, and then downloaded episode 2. All of my save files were intact.
HOWEVER, after fully installing episode 2, I experienced the problem once more.
This works if you delete the game, re-download episode 1 and then download episode 4. Play offline (i.e. Not connected to the internet), when it ask you to update the game just keep canceling over and over a few times, it will start up. My save files weren't deleted, and played episode 4. The only thing is that you can't compare your choices with other players like they usually have at the end of the episodes. When a patch comes out I'll replay it.
I have the same problem except since didn't get to play the episode at all, they better fix it soon
Thread: PS3: Black screen after starting GoT (Ep4)
Hi!
Yesterday I have downloaded and installed Episode 4 on my Ps3. When starting the game the whole screen turns black and my Ps3 crashes. I cannot even make it into the main screen.
I have not experienced this problem before.
Hi! I'm using ps3/Europe and having the same problem or something quite similar. I've downloaded the latest episode, but it didn't start, i only get a black screen on my tv and my ps3 system froze. when i deleted my saved game frome the storage the problem was seemed to be solved, but then again when i get out of the game, then get back i get the same black screen as before. It's really annoying to loose all of my saved games all the time i want to play, it would be a great help if someone could tell me what's the problem and how can i solve it permanently. Thanks very much!
I am not Telltale staff so i can't help with technical issues so i moved this to the support forum where a Telltale staff member might be able to help.
This thread might be helpful as other people seem to be having the same problem.
thanks